Finance Operations Manager

About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them

As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance

We support millions of customers worldwide, helping them navigate life's uncertainties with confidence

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers

Job overview: Join AXA UK as a key leader in our financial operations, where you’ll oversee AXA Health’s payments, collections, and banking activities, ensuring they are executed accurately, promptly, and in full compliance

You’ll lead a large, dynamic team supported by an offshore team, maintaining the financial integrity and reconciliation of all banking and treasury activities, including cash flow management and the investment of surplus funds

You’ll drive process improvements and implement industry best practices to optimise efficiency and strengthen risk management within a complex data and systems environment

Additionally, you’ll develop and nurture strong relationships with a diverse range of internal and external stakeholders and banking partners, playing a vital role in supporting the financial stability and strategic growth of AXA Health

Key responsibilities: Lead a high-performing finance operations team, fostering performance, innovation, development, training, and wellbeing

Manage bank mandates and ensure strict compliance with banking protocols

Oversee treasury cash flow and liquidity management to ensure availability of funds

Monitor and accurately allocate premiums and claims within systems, ensuring proper processing and accounting

Support audit processes related to banking, premiums, and claims, maintaining strong controls

Regularly reconcile bank and control accounts to uphold financial accuracy

Manage claims recoveries, uncashed cheques, and BACS rejections to reduce delays

Handle large data volumes and complex systems efficiently, developing automated solutions where possible

Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers

You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future

Away from home means attending the office, visiting clients or attending industry events

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition

We know that some candidates may be discouraged from applying if they don't meet every requirement

If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply

Your skills & experience: Qualified or part-qualified accountant or qualified by experience

Proven experience managing an operational finance team within insurance, financial services, or banking

Strong understanding of banking operations, cash flow management, and reconciliation processes

Excellent relationship management skills with internal and external stakeholders

Ability to work effectively with large, complex data sets and systems

Track record of leading process improvements and simplifying operations

Deep knowledge of financial controls, risk management, and compliance

Excellent organisation, communication, and problem-solving skills, with the ability to adapt to changing priorities

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom

How to apply: To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics

If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge

For our support, please send an email to [email protected]

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date. #LI-Hybrid