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Customer Onboarding Strategist, Google Customer Solutions (English, Korean)
Posted Today
Job Description
- Manage new customer portfolios for six months to set them up for long-term success with their digital advertising journey.
- Deliver against assigned customer goals while prioritizing and delivering a positive onboarding experience.
- Work cross-functionally with Sales, Product, and Program teams to deliver customer handovers.
- Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
- Communicate with customers via phone, chat, and email to provide strategic advice to help advertisers get the best return on their investment by working with them in a consultative role.