Working at Freudenberg: We will wow your world!

Responsibilities:

•    Create and send quotes to our clients in a timely and professional manner.
•    Enter and track purchase orders received daily.
•    Ship and subsequently invoice all approved orders for which inventory is available.
•    Generate credit and debit memo requests, as well as process returns.
•    Follow up on all types of requests received via email and telephone.

Qualifications:

a)    Education: Bachelor’s degree in business administration or economics.

b)    Specialization: N/A.

c)    Experience: Minimum of two years in customer service, order tracking, and resolving inquiries.

d)    Skills: 
•    Proficiency with an ERP system (preferably SAP)
•    Intermediate to Advanced English
•    Organized
•    Attention to detail 
•    Strong communication and negotiation skills with customers
 
e)    Personal competencies for the position: Select competencies according to the position
•    Customer focus 
•    Leadership and execution
•    Communication
•    Change management
•    Personal and organizational development
•    Influence

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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