Performance Improvement Coordinator

12829 Enterprise Corporate - Quality IL Region

Full time

Yes

40

• This is a hybrid role offering remote, work from home in IL two days a week post onboarding.

Pay Range

$37.50 - $56.25

The Performance Improvement Coordinator facilitates interdisciplinary, collaborative performance improvement activities throughout the organization. They assist clinical and non-clinical process owners to drive performance improvement for selected priorities. They provide analytical support for improvement activities and determine compliance with quality indicators and regulatory agency requirements. They support peer review activities.

Major Responsibilities:

• Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics. Leads and facilitates performance improvement teams with process owners.

• Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.

• Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.

• Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high-quality care. 

• Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.

• Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.

• Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001.

• Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.

• Participates in educational offerings to remain current with practice.

Licensure, Registration and/or Certification Required:

• None Required

Education Required:

• Bachelor’s degree in quality or related field.

Years of Experience:

• Typically requires 5 years in health care, clinical quality improvement.

Knowledge, Skills & Abilities Required:

• Knowledge of medical terminology, clinical concepts, and disease management.

• Ability to analyze complex data and communicate sensitive information.

• Proficient use of Microsoft office suite.

• Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.

• Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.

• Knowledge of improvement methodology, principles, project management, and team facilitation.

• Knowledge of healthcare rules, regulations, and standards.

• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.

• Detail oriented and able to prioritize and organize data and complex projects.

• Excellent interpersonal, written, and verbal communication skills.

Preferred experience:

• Proficiency with Excel, Origami and data analytics

• Exceptional accuracy while maintaining fast turnaround times

• Peer review experience

• Quality, auditing and PI methodology

• Physical Requirements and Working Conditions:

• Ability to sit for extended periods of time.

• Exposed to normal office environment.

• Operates all equipment necessary to perform the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.