Job Description
About Us What We Offer At RIXO, our people are at the heart of everything we do. We are an inclusive employer and are committed to creating an inspiring workplace where everyone feels respected, supported, able to thrive, feel valued, and grow with us. We welcome talent from all backgrounds and believe that diverse perspectives make us stronger, more creative, and more connected to our customers. We offer a competitive compensation and benefits package, including a competitive salary, commission and bonus structure, generous staff discount, uniform allowance, and a refer-a-friend scheme. We also celebrate loyalty through our Work Anniversary scheme. Your wellbeing matters to us. Our benefits include a healthcare cash plan with SimplyHealth, access to mental health support, and a culture that genuinely supports balance and flexibility. Learning and development are central to life at RIXO. Through our internal L&D platform, you’ll have access to opportunities that help you grow your skills, develop your career, and progress within a fast-growing, entrepreneurial business. Overview We’re looking for a Stockroom Assistant to join the team at Bicester Village Store. You’ll be working behind the scenes to make sure the store is running like clockwork, supporting our sales team to deliver amazing service to our customers. You’ll be organising incoming deliveries, running regular reporting but most importantly making sure our wonderful customers have a seamless and positive in store experience. In a fast-paced role, you’ll greet the day-to-day challenges with enthusiasm and maintain a positive attitude. Responsibilities What you’ll be doing: Ensuring proper receipt of new deliveries (unpacking, sorting, labelling, scanning and storage) Monitor the transfer procedures between stores to ensure smooth running and accurate stock file Use your impeccable housekeeping skills; ensure proper stockroom maintenance by guaranteeing high standards and optimal organization of the stockroom You’ll have a great eye - you are able to carry out quality control checks and quality management on inbound stock to ensure the items our customers receive are all of high quality. Ensuring the shop floor is always exquisitely presented, with all stock replenished in a timely way whilst also responding to requests from the fitting room as new items are needed. You’ll be adept at taking stock counts with 100% accuracy and are able to report discrepancies in a timely way - working towards your KPIs and reporting on low stock items and concerns. Work closely with Store Manager and Store Stock Controller to ensure any adjustments that would optimize stock package are raised efficiently. Be a team player to ensure synergy between yourself and the team on the shopfloor and act as a true Rixo ambassador with high levels of product knowledge to support the sales process end to end. The role requires a level of flexibility including late shifts and weekends.
What you’ll be doing: Ensuring proper receipt of new deliveries (unpacking, sorting, labelling, scanning and storage) Monitor the transfer procedures between stores to ensure smooth running and accurate stock file Use your impeccable housekeeping skills; ensure proper stockroom maintenance by guaranteeing high standards and optimal organization of the stockroom You’ll have a great eye - you are able to carry out quality control checks and quality management on inbound stock to ensure the items our customers receive are all of high quality. Ensuring the shop floor is always exquisitely presented, with all stock replenished in a timely way whilst also responding to requests from the fitting room as new items are needed. You’ll be adept at taking stock counts with 100% accuracy and are able to report discrepancies in a timely way - working towards your KPIs and reporting on low stock items and concerns. Work closely with Store Manager and Store Stock Controller to ensure any adjustments that would optimize stock package are raised efficiently. Be a team player to ensure synergy between yourself and the team on the shopfloor and act as a true Rixo ambassador with high levels of product knowledge to support the sales process end to end. The role requires a level of flexibility including late shifts and weekends.