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Resources for Human Development

OPERATIONS COORDINATOR

Hamden, CT, USPosted Yesterday
onsiteRegular Full Time

Job Description

The Operations Coordinator is responsible for managing client relationships, overseeing program operations, and coordinating internal functions that support service delivery and regulatory compliance. This position plays a key role in supporting office management, community coordination, and local financial processing within the program for service recipients.

DIRECT DUTIES:

  • Serve as the main point of contact for assigned accounts and ensure client needs are met.
  • Maintain and build strong relationships with clients, staff, and community partners.
  • Coordinate with internal teams to ensure timely delivery of services and high levels of client satisfaction.
  • Track and report on key accounts and program metrics.
  • Identify opportunities for program improvements and efficiencies that benefit participants, employees or the programs in a timely manner.
  • Order, distribute, and manage office and program supplies.
  • Process incoming accounts payable and maintain professional vendor relationships.
  • Submit appropriate documentation to the custodial department regarding new admissions and resident transitions.
  • Assist in distributing and maintaining site funds, including petty cash management.

Education and Experience:

  • Minimum of 3–5 years of relevant experience in account management, administration, or operations.
  • Familiarity with accounts payable processes and vendor coordination.
  • Experience with municipal or community agency communication, preferred

Job Competencies

  • Strong problem-solving and decision-making skills.
  • Confidentiality and professionalism in handling sensitive information.
  • Team collaboration and adaptability

Vehicle Requirements

  • Current driver’s license, driver registration and a functional vehicle

Individual must be able to meet physical requirements of the job:

  • Sitting at a meeting table or desk –
  • Lifting – 50lbs or more
  • Environment(s) is modern, well-lit office facilities in multiple locations
  • Multiple levels of stairs with access by elevator


About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. 

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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