Nurse Supervisor III - Tx Mall (Broughton Hospital)

Agency

Dept of Health and Human Services

Division

Broughton Hospital

Job Classification Title

Nurse Supervisor III (NS)

Position Number

65028880

Grade

MH20

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

Broughton Hospital is currently accepting applications for a Psychosocial Treatment Nurse Manager position. The Psychosocial Treatment Nurse Manager provide leadership and guidance to Psychosocial Treatment Nursing Staff and the Psychosocial Nurse Supervisor in goal setting, problem solving, resource and outcome management to ensure the needs of the patients are met with existing resources in providing psychosocial treatment. This is achieved through the organization, administration, coordination and supervision of nursing service practices within the Psychosocial Treatment Mall and the hospital. The Nurse Manager involves a multitude of direct and indirect patient care tasks. Attention is directed to the emotional and physical needs of the acutely ill psychiatric patient, while also safeguarding his/her human rights in psychosocial treatment. Also, attention is directed to the morale and well-being of the caregiver who is critical to the continuous delivery of adequate patient care. The Psychosocial Treatment Nurse Manager works collaboratively with the Director of Psychosocial Treatment, Recreational Therapy, Nursing Leadership, Psychiatry, Psychology and Social Work as well as other stakeholders throughout the hospital to provide leadership for the Psychosocial Nursing staff. The Psychosocial Nursing Manager is a leader and member of Integrated Therapeutic Patient Services (ITPS) and reports directly to the Assistant Chief Executive Officer. The Psychosocial Treatment Nurse Manger collaborates with other disciplines/departments to ensure that patient care needs are met using professional, evidence-based standards and regulatory agency standards.

Responsibilities Include:

•Ensures quality in the delivery of nursing care by regularly monitoring, analyzing, and evaluating data from audits, Epic reports, rounding, observations and discussions with staff and patients.
•Facilitates and/or participates in Performance Improvement Teams and other workgroups to improve patient outcomes and achieve meaningful and measurable goals for the Psychosocial Treatment Mall and Integrative Therapeutic Patient Services (ITPS.)
•Provides expertise and mentoring for staff relating to investigations, while ensuring all aspects of investigations are completed accurately and timely per policies and procedures, working collaboratively with other departments appropriately.
•Role models and encourages problem-solving for assigned area(s) or supervision; developing mechanisms for problem identification and encouraging staff to develop proposed solutions; supporting staff in implementation of solutions.
•Monitors effectiveness of interventions initially and on a continuing basis.
•Evaluates Psychosocial Nursing staff's contributions to programming efforts in relation to total needs of service area and availability of staff.
•Spontaneously interacts and intervenes with patients and staff as role model for professionalism, best practices and clinical skills.
•Routinely carries out functions within the Patient Safety Evaluation System (PSES) which may include, but is not limited to review and analysis of events, performance improvement, maintaining patient safety work product (PSWP) within a secure environment, and providing patient safety event information designated as patient safety event to designated quality and risk management personnel for the Patient Safety Organization (PSO).
•Actively participates as a member of ITPS to establish goals and to provide quality psychosocial nursing services.
•Reviews and revises psychosocial staffing plans.
•Assesses and determines budgeted requests that influence the provision of a safe and therapeutic environment by ensuring that there are adequate patient care supplies and equipment available to nursing staff in the Psychosocial Treatment Mall.
•Manage all aspects of human resources matters in accordance with State Human Resources Policies and Hospital policies.
•Provides structure and leadership conducive to open communication among all levels of psychosocial nursing staff, as well as with other disciplines and departments, utilizing information received from sources within the organization.
•Develops and maintains multiple communication strategies to keep employees informed of pertinent information (meetings, communication book, written memos and other documents, minutes, bulletin boards, rounds, meetings, etc).
•Works collaboratively with Director of Psychosocial Treatment, Recreational Therapy, Nursing Leadership, Psychology, Psychiatry, Social Work, Medical Services and other stakeholders to ensure safe and effective Psychosocial Treatment Mall operations that are conducive, inviting and engaging for patient active participation.
•Thought leader in improving patient engagement in active psychosocial treatment, therapeutic activities and programming.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $82,857.00 - $136,714.00

*A Sign-on bonus of $10,000 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

*Eligibility for Sign-on Bonus 

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

About the Facility:

Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF).  With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process
 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59pm prior to the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

 Veteran’s and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

 ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 828-608-4130.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Licensed to practice as a Registered Nurse in the State of north Carolina and four years of nursing experience, including two years of experience in a Nurse Supervisor capacity.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Shanna Marie Hennessee

Email:

[email protected]