Bilingual Customer Support Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Support Representative based in Canada.

This role is focused on delivering exceptional customer service experiences to users across Canada, with a strong emphasis on supporting French-speaking customers, including those in Quebec. You will handle a high volume of inbound interactions through phone, email, and chat, ensuring that each request is resolved accurately, efficiently, and with a strong customer-first mindset. The position plays a key role in maintaining customer satisfaction and ensuring smooth day-to-day operations across support channels. You will also collaborate closely with internal teams to resolve complex issues and improve service outcomes. The environment is fast-paced, dynamic, and highly collaborative, requiring strong communication skills and the ability to manage multiple priorities. This is an excellent opportunity for someone who thrives in customer-facing roles and enjoys problem-solving in a structured, performance-driven setting.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Customer Support Representative based in Canada.

This role is focused on delivering exceptional customer service experiences to users across Canada, with a strong emphasis on supporting French-speaking customers, including those in Quebec. You will handle a high volume of inbound interactions through phone, email, and chat, ensuring that each request is resolved accurately, efficiently, and with a strong customer-first mindset. The position plays a key role in maintaining customer satisfaction and ensuring smooth day-to-day operations across support channels. You will also collaborate closely with internal teams to resolve complex issues and improve service outcomes. The environment is fast-paced, dynamic, and highly collaborative, requiring strong communication skills and the ability to manage multiple priorities. This is an excellent opportunity for someone who thrives in customer-facing roles and enjoys problem-solving in a structured, performance-driven setting.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1