Job Description:

School-Based Support Supervisor

Location: Quincy, IL

Department: Clarity Healthcare - School-Based Services
Employment Type: Full-Time
Shift: Monday – Friday

Qualified external candidates who possess a master's degree may be eligible to receive a $4,000 sign-on / retention bonus.

Job Summary:

This leadership role provides clinical and administrative supervision to School-Based Support Specialists while maintaining a small client caseload in Adams County. The position combines direct clinical care, staff development, quality oversight, and community collaboration to ensure high-quality behavioral health services for children, families, and schools throughout the region.

Key Responsibilities

Clinical Leadership & Supervision

• Provide regular individual supervision and facilitate team meetings for School-Based Support Specialists and other assigned staff.
• Accompany School-Based Support Specialists to client schools as needed to support employee safety, ensure quality service delivery, and provide ongoing coaching and guidance.
• Assist staff in identifying appropriate referral needs, managing caseloads effectively, and maintaining compliance with DMH standards and departmental expectations.
• Participate in client staffing meetings to identify service needs, establish treatment goals and objectives, and provide clinical oversight for assigned cases.
• Support quality assurance initiatives through case consultation, case presentations, and ongoing clinical feedback.
• Review and monitor documentation, ensuring compliance with agency, regulatory, and payer requirements while providing corrective coaching and performance management when necessary.
• Review critical intervention plans and conduct regular case reviews to support quality client care and risk management.
• Serve as a clinical resource and backup support for supervisees during absences or when additional expertise is needed.

Direct Clinical Services

• Maintain a small outpatient and/or school-based caseload in Adams County, providing direct mental health services to clients while supporting the overall clinical needs of the program.
• Provide individual, family, group, and skills-based interventions utilizing evidence-based practices to help clients achieve treatment goals.
• Ensure timely follow-up and continuity of care for clients on your caseload.
• Participate in crisis intervention services during regular business hours and as part of an on-call rotation as assigned.
• Conduct outreach activities and home visits when appropriate to engage clients and support continuity of care, particularly during school breaks or periods of increased need.
• Participate in emergency services and provide rapid support during emotional or behavioral crises.

Program Operations & Community Engagement

• Collaborate in the development and review of treatment plans, annual updates, and periodic treatment reviews to ensure high-quality, person-centered care.
• Report critical incidents and staff responses to the Assistant Director or Director of School-Based Services in a timely manner.
• Assist with recruiting, interviewing, and onboarding new team members as needed.
• Review travel reimbursements and verify the appropriateness and necessity of mileage documentation.
• Support program operations through data collection, program evaluation, grant initiatives, reporting requirements, and contract compliance activities.
• Participate in staff development opportunities, leadership training, orientation programs, and continuing education activities.
• Engage in self-assessment and performance evaluation processes aligned with Centerstone standards and expectations.
• Ensure compliance with Quality Assurance procedures, utilization review requirements, Clinical Records standards, and all applicable policies, procedures, and regulations.
• Present educational and outreach programs within the community to promote mental health awareness, reduce stigma, and strengthen community partnerships.

Professional Expectations

• Perform all duties in accordance with Centerstone policies, professional standards of practice, and applicable ethical guidelines.
• Demonstrate a commitment to person-centered care, staff development, clinical excellence, and continuous quality improvement.

Position Perks & Benefits:

• 29 Days of PTO
• Pay: $51,080-$62,000
• Eligibility for HRSA Loan Repayment *eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more**
• Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement (When applicable)

New to Quincy?
In partnership with the Great River Economic Development Foundation (GREDF), we’re pleased to introduce the Quincy Concierge Program for newcomers and returnees to the Quincy and Adams County area. This program helps new residents connect with locals, discover community resources, enjoy community tours, and participate in quarterly events. To learn more, visit www.Quincyscalling.com.

Illinois Applicant Notice

As part of our talent review process, we may use technology, including AI‑assisted tools, to help organize and review applicant information. These tools support our recruiting team; all hiring decisions involve human review and judgment. Centerstone is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.