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Job Description
Nium, the Leader in Real-Time Global Payments
Nium, the leading global infrastructure for real-time cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 40 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore.
About the Role:
Manager in Know Your Business (KYB) Operations plays a critical role in ensuring compliance and risk mitigation by verifying and validating customer identities and business entities. Their responsibilities include conducting due diligence checks, analyzing data for accuracy and completeness, identifying potential risks, and collaborating with internal teams to develop and implement KYB strategies. Their objective is to maintain regulatory compliance, safeguard against financial crimes, and support business growth
Key Responsibilities:
- Lead and manage the KYB/EDD operations team to ensure timely and accurate completion of reviews.
- Conduct quality reviews on completed KYB/EDD cases and provide detailed feedback to analysts.
- Handle escalations related to high‑risk entities, adverse media, sanctions hits, and complex corporate structure.
- Coordinate with stakeholders such as Compliance, Risk, QA, and Business teams.
- Ensure RFIs are raised appropriately and responses are assessed thoroughly.
- Maintain proper documentation and audit‑ready records for all KYB reviews.
- Coordinate with stakeholders such as Compliance, Risk, QA, and Business teams.
- Ensure RFIs are raised appropriately and responses are assessed thoroughly.
- Maintain proper documentation and audit‑ready records for all KYB reviews.
- Support risk assessments and decision‑making for onboarding and periodic reviews.
- Track and report KPIs, MIS, and team performance metrics to management.
- At least 6-8 years’ experience within regulated companies, in compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.)
- Good understanding of the Payments/Fintech industry.
- Knowledge and experience (preferably within Payments/Fintech)
- ACAMS/ICA certified (preferably)
- Strong analytical skills with experience in problem solving and being able to implement and deliver solutions.
- Demonstrate clear sense of accountability in performing the role and a positive demeanor.
- Ability to identify inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology.
- Able to prioritize quickly and meet deadlines even under pressure.
- Strong stakeholder management and communication skills.
- Team player with strong collaborative qualities, including some previous experience (or willingness) to build, lead and motivate a team.
- Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally).
- Fluent English
What we offer at Nium
We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).
We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.
For more information visit www.nium.com
Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.