Retail Sales Agent (Seasonal) ("Agente de Ventas")

LOCATION

The Lodge at Torrey Pines
Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.

The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY
The Retail Sales Agent ("Agente de Ventas") welcomes our guests with a warm and friendly smile. Proactively provides our guests with personal service and attention that exceeds their expectations.

PAY & PERKS

• Compensation: $22.00**
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Carefully listens to the guest and provides assistance in fulfilling guest needs.
• Answers the phone in a friendly and courteous manner and assists guests with their requests.
• Is knowledgeable with respect to retail inventory and able to respond to questions and requests in an informed way.
• Accurately records all transactions and performs end of shift procedures.
• Ensures all retail products are well displayed for the guest.
• Fosters a sales-focused mentality and strives to increase sales by assisting guests with impulse add-on purchases and by discussing the benefits and features of items for sales with customers.
• Responsible for issued bank.
• Performs additional duties and responsibilities as directed by the leadership team.

QUALIFICATIONS

• At least 3-12 months of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement. 
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company’s expense.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges. 
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs. 
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.