Account Manager – Telco & Greenfield IoT (f/m/d)
Job Description
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Account Manager – Telco & Greenfield IoT (f/m/d)
Thales in Germany is part of an internationally leading technology group in the defence and security, aerospace as well as cyber security and digital identity markets.
In Munich you will encounter solutions related to digital transformation using cloud, data and software. This is the right place for you if you want to help us making digital services, identities and transactions secure and reliable. Join the Thales expert team which ensures as global market leader in digital security that billions of people worldwide can use trusted digital services. We are happy to have you on board!
Your mission as "Account Manager – Telco & Greenfield IoT (f/m/d)":
Having you on board, we will strengthen and further develop our relationships with Telco operators and enterprise customers across Germany. You act as the main commercial contact for strategic customers, ensuring a high level of customer satisfaction, long-term retention and sustainable business growth.
You identify and drive new business opportunities within existing accounts by proactively developing customer relationships and positioning relevant services and solutions through upselling and cross-selling activities.
You play a key role in expanding our presence in the IoT market. By identifying, assessing and pursuing greenfield opportunities, you engage with new customers, startups and industry stakeholders to understand market needs and translate them into successful business opportunities.
Working closely with internal teams, you contribute to the development of proposals, pilot projects and go-to-market strategies for new IoT use cases and industry verticals such as smart metering, smart cities, mPOS, precision agriculture and industrial IoT.
You own the complete sales cycle from prospecting and opportunity qualification through contract negotiation and closure, ensuring the achievement of quarterly and annual business targets.
Using your market expertise, you develop and execute territory and account plans aligned with corporate objectives. At the same time, you maintain a reliable sales pipeline and forecast through effective use of CRM and sales enablement tools.
In your interface function, you collaborate closely with product, technical, legal and marketing teams to support complex customer engagements and deliver tailored solutions that create long-term value.
Not only do you identify new market opportunities, but you also provide valuable market insights and competitive intelligence that contribute to product development, business planning and the overall growth strategy of the company.
We are looking forward to:
Completed studies in Telecommunications, Engineering, Business Administration or a comparable qualification.
5+ years of professional experience in B2B account management, sales or business development within the Telco, IoT or related technology sectors, combined with a proven track record of managing complex customer relationships and driving sustainable business growth.
Comprehensive knowledge of the Telco ecosystem (MNOs, MVNOs, network technologies and digital services) as well as a solid understanding of the IoT value chain, including devices, connectivity, platforms and applications.
Excellent communication, stakeholder management and negotiation skills and the ability to build long-term partnerships at all levels of customer organizations.
Technically, you convince with your strong business acumen, entrepreneurial mindset and strategic approach to identifying new opportunities, developing customer relationships and driving sustainable business growth.
Personally, you enthuse with your high level of self-motivation, ownership mentality and ability to work independently in a remote environment, while being a collaborative team player who builds trusted relationships across functions and cultures.
Ideally, you bring experience from multinational environments and/or working with Tier-1 or Tier-2 Telco providers, a good understanding of the German market and regulatory landscape, as well as a willingness to travel regularly within the assigned region.
Fluency in German and English
The Group invests more than €4,5 billion per year in Research & Development in key areas, particularly for critical environments, such as Artificial Intelligence, cybersecurity, quantum and cloud technologies.
In 2025, the Group generated sales of €22.1 billion.
For our more than 85,000 employees in 65 countries we open up visionary perspectives, realise individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value-focused management we support diversity actively.