Senior Counsellor (Seniors Services)

You will be part of the team to provide counselling services for seniors and/or caregivers/families, affected by grief and loss, transitions relating to older age and caregiver challenges. Through our services, we aim for seniors and their families to achieve healthy functioning, stability and self-reliance.

ROLES & RESPONSIBLITIES

Casework and Counselling

• Manage Information and Referrals for casework and counselling service
• Conduct assessment, planning and counselling intervention for seniors/caregivers who are experiencing stress due to grief and loss and old-age issues
• Conduct case conferences and consultations with caseworkers and partners as required
• Refer clients for appropriate care and assistance within the healthcare and social service systems
• Review and evaluate case outcomes
• Maintain up-to-date case records and reports
• Ensure timely submission of service reports to Management and funders
• Lead in planning and conducting training workshops, caregiver support group and public education presentations on mental health.

Supervisory and Appraisal

• Provide practice/clinical and administrative supervision to Senior/Counsellors in case assessment, case planning and group-based intervention
• Review and develop developmental plans of practitioners to ensure continuous growth in their competencies
• Conduct quarterly performance appraisal of the Senior/Counsellors
• Conduct internal training for team/service point, where appropriate.

Research/Practice

• Review research evidence to implement, facilitate and evaluate counselling strategies, groupwork and programme
• Lead in implementation of standard of care, organisational policies, procedures.

Network and Advocacy

• Advocate for seniors and caregivers needs, with the aim to have access to equal opportunities through collaborative practice with community partners/stakeholders and funders
• Lead and conduct networking and advocacy sessions with community partners/stakeholders in the development and provision of gerontological counselling service.

Governance and Operational

• Support the Service Head in implementation of Centre’s operational and practice protocols, processes and policies.

REQUIREMENTS

• Master of Counselling
• At least 7 years of relevant casework/counselling experience with diverse client background including seniors, adult, families/couples and in conducting training and workshops
• Accredited member of SASW and/or clinical member of SAC, preferably Registered Clinical Supervisor of SAC
• Has shown leadership in past experience
• Proficient in English and able to speak in Mandarin/other dialects to communicate with the clients and stakeholders.

WORK LOCATION: Blk 62B Toa Payoh

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