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Swissport

ASPIRE AGENT - Fast Track

Casablanca, MoroccoPosted 8 months ago
Full-timehybrid

Job Description

Are you ready to take flight in a dynamic and fast-paced aviation industry

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually

Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe

Job Summary As a Meet & Assist Agent, you will be the first point of contact for passengers requiring fast track and personalized airport assistance

Your professional presence, attention to detail, and customer-focused approach will ensure a smooth, efficient, and memorable experience for every traveler

Your activities Greet arriving and departing passengers with professionalism and courtesy Provide fast track airport assistance, including escorting passengers through security, immigration, and boarding processes Handle bookings and flight information updates Liaise with airport staff, and internal teams to ensure seamless operations Assist passengers with wheelchair support, and other special

Maintain professional appearance and readiness for all interactions Your profile Diploma in hospitality, tourism, business administration, or equivalent Proven experience in customer-facing roles; airport, hotel, or concierge experience is a plus Fluent in French & English; additional languages are an asset Excellent interpersonal, communication, and problem-solving skills Highly organized, autonomous, and able to multitask in a fast-paced environment Professional appearance, demeanor, and a genuine passion for delivering exceptional service At Swissport, we believe in diversity,

, and the power of our values to drive our success

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Visit our website at https://careers.swissport.com to learn more about Life at Swissport

Join Swissport today and be part of a team that connects the world of aviation!

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ASPIRE AGENT - Fast Track at Swissport | Renata