
Multilingual Compliance Coordinator (TX)
Job Description
Multilingual Compliance Coordinator (TX)
Department: Product Management
Employment Type: Full Time
Location: Remote - USA
Reporting To: SVP of Product Development
Description
Key Responsibilities
- Define and document end-to-end user workflows for multilingual program management, including identification, placement, LPAC processes, assessment decisions, reclassification, monitoring, and parent communication
- Translate compliance requirements and district processes into clear product requirements, business rules, workflows, forms, alerts, and reporting needs
- Serve as the internal expert on Texas EB/ESL compliance while building frameworks to support expansion into additional states
- Partner closely with Product Owners and Engineering to ensure accurate and scalable implementation of compliance workflows
- Review product designs and releases to ensure alignment with real district practices and compliance expectations
- Develop training materials, implementation guides, and knowledge base resources for internal teams and customers
- Train Customer Success, Support, Professional Development, and Sales teams on multilingual compliance workflows and platform use cases
- Support high-value sales conversations as a subject matter expert on multilingual program compliance and operations
- Assist with escalated customer questions related to compliance, documentation, and program workflows
- Monitor changes in state and federal policy and translate updates into product enhancements and internal guidance
Skills, Knowledge and Expertise
- 7+ years of experience in bilingual/ESL, multilingual learner, or emergent bilingual program leadership, with deep expertise in Texas requirements
- Strong knowledge of LPAC processes, TELPAS, assessment accommodations, reclassification, and monitoring requirements
- Prior district-level experience such as Bilingual/ESL Coordinator, Multilingual Programs Coordinator, or Director of Multilingual Services
- Experience using multilingual learner data management or compliance platforms to manage district operations
- Experience training campus leaders, teachers, and district staff
- Ability to translate complex compliance workflows into scalable product requirements
- Strong communication skills with the ability to engage technical and non-technical stakeholders
- Bachelor’s degree required; Master’s degree preferred
- Texas bilingual or ESL certification strongly preferred
Benefits
- Medical, dental, and vision insurance with multiple plan options
- Company-paid short-term disability, long-term disability, and life insurance
- 401(k) retirement plan
- Paid Time Off (PTO) program
- 10 paid holidays plus 1 floating holiday annually
- Wellness resources and support programs