
Senior Director, Domain Expert - HLS (Professional Services)
Job Description
The Senior Director, Professional Services – HLS Domain Architect is a senior client-facing leader responsible for shaping and delivering AI-powered contract intelligence transformations for healthcare and life sciences customers. This role advises executives across pharma, biotech, medical devices, providers, and payers on modernizing contracting and obligation management using Icertis Contract Intelligence and Vera AI. The architect owns end-to-end business and solution architecture for key HLS use cases—such as clinical trial and research agreements, CRO and vendor contracts, market access and payer agreements, provider and distribution contracts, and rebate/discount programs—while ensuring regulatory, compliance, and patient data requirements are met. Working with cross-functional teams, this leader designs and co-delivers complex, multi-country programs that improve compliance, speed-to-market, and commercial performance.