Health Strategic Transformation Manager

We are seeking a high‑potential transformation professional to support enterprise programme execution, enable cross‑workstream coordination, and strengthen collaboration with internal and external stakeholders

The position will support the Technical Office Director in driving end‑to‑end execution of the enterprise transformation agenda

The role acts as a close working partner to the Technical Office Director, providing execution leverage, analytical support, and coordination across all workstreams

In addition, the role will take on hands‑on project management responsibilities for selected transformation initiatives, ensuring disciplined execution, milestone delivery, and alignment across stakeholders

The position also plays a key role in agency enablement, building strong working relationships with both internal teams and external agency partners

Key Responsibilities Executive Enablement & Leadership Support Support the Technical Office Director in preparing for executive forums, decision meetings, and senior stakeholder engagements

Synthesize complex, cross‑workstream inputs into clear narratives, insights, and decision‑ready materials

Initiative Delivery & Project Management Take ownership of selected transformation initiatives or workstreams, driving end‑to‑end project execution from planning through delivery

Develop and maintain project plans, milestones, timelines, and deliverables, ensuring adherence to agreed scope and objectives

Track progress, risks, and issues; proactively drive mitigation actions and escalation where required

Coordinate cross‑functional stakeholders to ensure timely execution and alignment

Workstream Coordination & Integration Support coordination across all transformation workstreams (Care Management, Patient Steering, Payment Integrity, Data & Analytics)

Track interdependencies, risks, and execution progress, proactively highlighting issues and opportunities to the Lead

Agency Enablement & Relationship Management Support agency enablement across all defined transformation initiatives, ensuring clarity on scope, objectives, and delivery expectations

Work closely with existing agency enablers to build and strengthen agency relationships, improve alignment, and support effective collaboration

Ensure agencies are embedded into the appropriate workstreams, governance forums, and delivery cadence

Performance, Insights & Materials Support Support development of transformation‑level dashboards, value tracking, and performance insights

Monitor progress against milestones and benefits realisation targets, highlighting risks early

Governance & Operating Rhythm Support Support the operation of Technical Office governance (e.g. forums, steering committees, read‑outs)

Ensure decisions, actions, and outcomes are clearly documented, tracked, and followed through

Qualifications & Experience Required Bachelor’s degree in Business, Economics, Engineering, Healthcare, or related field 5–7 years of experience in strategy, consulting, transformation, or project management roles, preferrable in Insurance Industry Experience supporting senior stakeholders and cross‑functional programmes Exposure to agency / external partner collaboration preferred Core Competencies Strong project management and execution discipline Strong analytical, structuring, and synthesis skills Ability to manage multiple stakeholders and competing priorities Clear, concise communication and presentation capability Comfortable operating in ambiguity and fast‑moving environment About AXA Hong Kong and Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide

Our purpose is to act for human progress by protecting what matters

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance

We are the largest General Insurance provider and a major Health and Employee Benefits provider

Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve

At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community

We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research

Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations

We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company

AXA is an equal opportunity employer

We are committed to promoting Inclusion and Diversity (I&D) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued

We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company

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