Engineer I - iSeries Power Systems (Onsite)

Essential Duties & Responsibilities:

· Administer, maintain and support iSeries/Power Systems hardware and software.

· Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on iSeries / Power Systems. Escalate incidents as necessary.

· Manage incoming service request and incidents through the Help Desk Ticketing System as related to iSeries / Power Systems activities.

· Interact with vendors, peers, and contractors to ensure secure, reliable systems implementations and upgrades are performed within project parameters.

· Monitor iSeries / Power System File systems shares and permissions.

· Monitor system performance, deliver system performance statistics and reports. Document server software and hardware configurations.

· Plan and implement software and hardware upgrades, patches (PTFs) and repairs.

· Ensure system backups are solvent and validated regularly as part of a disaster recovery.

· Maintain a proper test environment that reflects production issues.

· Safety is an essential function of this job.

· Consistent and regular attendance including on-call availability on a rotational basis is an essential function of this job.

· Performs other related duties as assigned.