Confidential Consultation – 35%

Provide a safe and confidential space for visitors to discuss campus‑related concerns. Maintains confidentiality, except when there is risk of serious harm.
Assist individuals in clarifying concerns, identifying priorities, and considering options for next steps
Share general information about university policies, processes, and resources without interpreting policy or providing legal advice as a neutral resource
Adhere to International Ombuds Association’s Standards of Practice and Code of Ethics

Option Exploration and Coaching – 25%

Help visitors think through communication approaches, decision‑making considerations, and potential consequences of available choices
Support individuals in preparing to raise issues through appropriate formal or informal channels, if they choose

Organizational Insight – 10%

Identify recurring themes, patterns, and systemic concerns based on aggregate interactions
Provide periodic, high‑level observations to the Chief Academic Officer or designee that preserve anonymity and confidentiality. Tracks trends and prepares periodic reports identifying systemic issues and opportunities for improvement.

Interim Continuity and Transition – 25%

Maintain ombuds services during the interim period. Maintain collaborative working relationships with campus partners.
Provides leadership and oversight of the Ombuds Office, budget, and assigned staff
Describe ombuds standards, boundaries, and models of practice to the appointed task force, without sharing confidential information

Other Duties as Assigned – 5%

INTERNAL ONLY Interim, Part-Time University Ombuds

Job Description