Head of Technical Customer Success

The Technical Customer Services function is central to the success of Games Global’s customer partnerships. The Technical Customer Success organisation brings together post-integration technical success management, customer and partner integrations, and content aggregation to ensure customers realise maximum value from the Games Global platform. Working closely with Product, Engineering, Commercial and Operations teams, the function ensures seamless onboarding, stable and scalable integrations, effective aggregation of third-party content, and ongoing technical success throughout the customer lifecycle.   The Head of Technical Customer Success is responsible for defining and leading the strategy, performance and continuous improvement of customer-facing...