Manager, Priority Business Management (40000963)

Key Accountabilities (2)

3. SYSTEM: OPERATION COMPLIANCE và RISK MANAGEMENT
- Ensure center operations comply with internal policies, regulations, procedures, guidelines, etc. and service quality commitments (SLAs).
- Controlling operational risk and credit risk of the center to ensure the interests of customers and the bank.
4. CORPORATE CULTURE
- Ensure management at the Center in accordance with 3 principles: fairness, transparency and respect
- Be an example in building organizational culture at the Center.
- Ensure proper and complete implementation of organizational culture activities to help employees understand and consistently apply organizational cultural values through behavioral standards.

5. EFFECTIVE MANAGEMENT: PLAN MANAGEMENT, EXECUTION MANAGEMENT và BUSINESS RESULTS
- Develop, implement and supervise business plans/activities at Priority Banking Center according to the operational orientation of Business Divisions and Techcombank from time to time.
- Receiving and assigning targets, coordinating, mentoring, monitoring and evaluating the implementation of targets of groups of employees of Priority Banking Center.
- Evaluate and measure the effectiveness of business/service activities at Priority Banking Center.
- Ensure a continuous/regular business rhythm when implementing the bank's business activities and services according to the orientation/strategy.
- Actively coordinate with related parties to promptly handle problems arising in the process of business operation and customer service.
- Manage the PBC's operating budget according to the approved limit.
6. Perform other related tasks at the request of management