Job Description
Why Better. Why Now.
Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.
With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.
The category hasn’t caught up yet. That’s the opportunity.
The Opportunity
Better is looking for a Government Loan Setup Coordinator to join our growing team! The Government Loan Setup Coordinator will work to support our Sales, Processing, and Underwriting teams with daily duties tied to our government loan products. As a Government Loan Setup Coordinator, it will be your responsibility to facilitate the extraction of data from FHA Connection and WebLGY, maintain organized reporting, and work directly with Sales and Processing to ensure a seamless borrowers experience.
How You'll Make an Impact
Order FHA Case Assignments, CAIVRS, Case Queries, MIP payment histories, and Refinance authorizations within the FHA Connection website
Complete FHA/VA case transfer requests
Order VA Appraisals (LIN) and COE within the VA WebLGY website
Maintain organized reporting and follow through validating all borrowers have cleared FHA holds tracking requirements
Make all necessary updates to case assignments within FHAC and WebLGY
Process VA appraisal invoices to ensure timely payment requests sent to accounts payable
Request VA appraisal reinspections, as needed
Maintain organized reporting and follow through validating VA appraisals are assigned and reviewed within government mandated time frame
Serve as the liaison between Sales and Processing highlighting missing documentation to move loans forward
What You'll Bring
US based position with a valid US social security number required as the position will be working within government websites
Detail oriented go getter with the drive to learn government loans
Ability to handle multiple tasks and projects simultaneously
Strong written and verbal communication
Perform well in team environments
Ability to work well in a high pressure, fast paced environment
The drive to build something new
Comfortable working with cutting edge technology
Proficient working knowledge of Microsoft Outlook, Work, and Excel
Strong organizational, follow through, and time management skills
What We Offer
• Performance-driven compensation
Competitive base salary with bonus or incentive opportunities, depending on role
• Comprehensive, flexible health benefits
A range of medical and dental plans to choose from based on your needs, with
vision coverage available for you and your family starting on day one.
• Financial wellbeing & long-term support
Build long-term financial security with a 401(k) through Vanguard, HSA with
employer contributions, FSA’s, Employer Paid STD & LTD plans and access to
financial planning resources.
• Time to recharge
Generous paid time off, company holidays, sick time, and paid parental leave.
• Support for families
Paid parental leave and childcare support, including employer matching for
dependent care FSA.
• Holistic wellbeing support
Mental health care (6 free virtual or in-person sessions) and wellness
programs through Spring Health, EAP access, and additional perks like pet
insurance and lifestyle discounts.
• Flexibility in how you work and live
Pre-tax Commuter benefit accounts with an employer match, and programs
designed to support different working styles and lifestyles.
• Daily perks that make work better
Meal and snack offerings in select offices, plus a stipend to support your day-to-day
- whether you’re in the office or working remotely.
• An exceptional NYC office experience
Work from our World Trade Center headquarters - featuring thoughtfully designed
spaces, natural light, and panoramic skyline views. It’s a space built for
collaboration, creativity, and bringing bold ideas to life.
• High-impact work at a category-defining moment
Help shape the brand of an AI-native company reinventing homeownership from the
ground up
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender:
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.