Senior Field Applications Scientist, Upstream

An Upstream Field Applications Scientist to technically support the upstream product lines in the bioprocess industry. This individual will use their knowledge of cell culture perfusion process development, and manufacturing to support customers and our sales team in pre- and post- sales opportunities.
The FAS will work closely with Repligen colleagues including sales account managers, product management, quality assurance, marketing, and R&D scientists/engineers to ensure our products continue to serve the evolving needs of our customers in the bioprocessing industry.

ESSENTIAL JOB FUNCTIONS

• Work in coordination with Repligen China Sales team and Product Management team to provide pre- and post-sales support to customers, including XCell ATF Systems, Spectrum Hollow Fiber, TFDF Technology and 908 PAT Smart MAVEN Online Glucose and Lactate Monitoring & MAVERICK® In-line Critical Process Parameter Monitoring product lines.

• This will include responding to customer requests for technical support, giving technical seminars, performing product demonstrations, providing on-site/in-lab support, troubleshooting and assisting with the execution of voice of customer surveys.

• Analysis of global field data and preparation of updates to relevant business partners.

• Develop and execute project plans to meet customer needs using Repligen technologies.

• Draft detailed technical reports from customer interaction.

• Provide knowledge and customer feedback to product management and R&D for the continuous improvement of products and development of new products.

• Contribute to applications data and collateral generation.

• Present technical posters and seminars at trade shows and conferences.

 

QUALIFICATIONS

Education, Training & Experience

·        A Bachelor’s degree or higher in a scientific (biology/biochemistry) or engineering (chemical) field.

·        6+ years’ experience working in upstream process experience in the biopharmaceutical industry. A strong understanding of continuous and intensified cell culture in both process development and manufacturing scale is highly beneficial.

·        Knowledge of perfusion, intensified process for different type of bioproducts including mAbs, vaccine or gene therapy a plus.

·        Working knowledge of scale-up/scale-down, tech transfer and cGMP requirements

·        Knowledge and experience in upstream cell culture experience is a plus.

 

 Knowledge, Skill, and Ability

• Excellent interpersonal skills, strong verbal/written communications skills, and attention to detail.

• Proven ability to build mutually beneficial, personable, trusting relationships with customers and partners.

• Strong problem solving and analytical skills.

• Ability to prioritize and work independently to achieve defined goals.

• Ability to work well within a global, cross functional team.

• Willing and able to work flexible hours to accommodate different work schedules.

• Proficient in English and Mandarin to support mandarin speaking countries.

• Able to travel extensively within the assigned territory and globally.