Job Description
Position Overview:
A Host or Hostess greets customers as they enter the restaurant. They are responsible for taking reservations or putting them on a wait list, give guests menus and show them to their seat. Hostess/Hosts may also handle phone calls and customer inquiries about the restaurant and the menu. They may also assist other restaurant staff when necessary.
About Cote Family Companies: www.cotefamily.com
For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth.
COTECares
CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories.
Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be.
Career Pathing & Growth:
This role is a key associate, responsible for ensuring the organization’s prosperity from the perspective of associate experience/journey. With exposure to all aspects of the business, the role will grow concurrently with the company.
Duties & Responsibilities:
- Greet guests and customers with a smile
- Take reservations and put guests on a wait list if needed
- Give guests menus and show them to their seat
- Handle phone calls and customer inquiries about the restaurant and menu
- Assist other restaurant staff when necessary
- Light cleaning when needed
Job Requirements:
- Responsible and hard working
- Excellent communication and customer service skills needed
- Endurance including prolonged standing, some bending, walking long distances, and stretching.
- Ability to lift 50 pounds as needed
Education & Experience:
- High school diploma or GED or one (1) year equivalent experience
- Have basic knowledge of the restaurant menu
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