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Job Description
Position Overview
Under the general direction of the Quality Manager II, the Quality Team Manager leads, engages and develops approximately 10 non-exempt laboratory technicians and to ensure continuous distribution of products consistent with established standards and/or customer specifications. The Quality Team Manager works within the High Performance Cultural Framework; actively teaching, coaching, developing and mentoring team members while demonstrating a deep respect for the capabilities of all people.
Key Responsibilities
• Leads and manages the laboratory technicians to achieve key indicator results that support the MMC’s strategic objectives, goals, strategies and 10%
• Provides direction and supports the daily management and work prioritization of approx. 15 direct reports to achieve flawless process and product quality goals 10%
• Assist with the creation and implementation of site’s Quality Systems, and provide 3rd party audit & Regulatory inspection support 10%
• Creates and leads the structure of High Performance to engage the team to utilize continuous improvement and lean tools to optimize results within the quality team 10%
• Assures compliance with Corporate QA/QC policies and procedures, as well as Federal, State, and local regulations 10%
• Manages fiscal responsibility to ensure the department spend is consistent with business requirements 10%
• Investigates, identifies, and communicates documented root cause and corrective actions for quality defective material 10%
• Maintains customer quality satisfaction through inspection of raw materials, in-process materials, production processes, environmental conditions, and finished products 10%
• Ensures the timely compliance to all corporate, divisional, and customer correlation/calibration programs 10%
• Conducts and participates in customer visits and audits as needed 10%
Required Qualifications
·Bachelor’s and/or Master's Degree in Engineering, Food Science, Chemistry, Microbiology, or another technical field
·Certification and/or Licenses Experience - functional/industry/commercial knowledge, business acumen:
· Willingness and ability to work flexible hours to manage a 24/7 four shift operation
· Minimum one (1) year of experience leading others through a project or initiative.
· Minimum three (3) years working in Quality in food, beverage, flavor, pet food, and/or ingredient manufacturing plant(s)
· Demonstrated knowledge of increased complexity such as working in another functional or technical area, significant project assignments, job rotation, etc.
· Experience with food manufacturing sanitation programs
· Sustained demonstrated leadership in a High Performance / High Performance Systems (HPS) environment
· Successful management of projects through to successful completion
· Demonstrated understanding of how day to day decisions affect business results, customers, staffing, materials, processing and maintenance
· Experience reacting to multiple and changing priorities and achieving results within a compressed time frame
· Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
· Experience reading and interpreting technical documents such as specifications, procedure manuals and technical data sheets
· Experience developing, coaching and motivating employees in a team based environment
· Excellent verbal and written communication skills
· Experience writing technical procedures
Preferred Qualifications
· Certification and/or Licenses: SQF Practitioner Certification · PCQI certification
· Knowledge of and experience working with Food Safety Programs
· Working knowledge of statistics
· Experience managing Quality Systems and Pre-requisite Programs
· Experience working with SAP software system
· Experience with High Performance Organization (HPO) Programs
· Demonstrated analytical skills to determine root cause and deliver corrective actions
· FDA and USDA experience
Work Environment Designation: Production
Under the general direction of the Quality Manager II, the Quality Team Manager leads, engages and develops approximately 10 non-exempt laboratory technicians and to ensure continuous distribution of products consistent with established standards and/or customer specifications. The Quality Team Manager works within the High Performance Cultural Framework; actively teaching, coaching, developing and mentoring team members while demonstrating a deep respect for the capabilities of all people.
Key Responsibilities
• Leads and manages the laboratory technicians to achieve key indicator results that support the MMC’s strategic objectives, goals, strategies and 10%
• Provides direction and supports the daily management and work prioritization of approx. 15 direct reports to achieve flawless process and product quality goals 10%
• Assist with the creation and implementation of site’s Quality Systems, and provide 3rd party audit & Regulatory inspection support 10%
• Creates and leads the structure of High Performance to engage the team to utilize continuous improvement and lean tools to optimize results within the quality team 10%
• Assures compliance with Corporate QA/QC policies and procedures, as well as Federal, State, and local regulations 10%
• Manages fiscal responsibility to ensure the department spend is consistent with business requirements 10%
• Investigates, identifies, and communicates documented root cause and corrective actions for quality defective material 10%
• Maintains customer quality satisfaction through inspection of raw materials, in-process materials, production processes, environmental conditions, and finished products 10%
• Ensures the timely compliance to all corporate, divisional, and customer correlation/calibration programs 10%
• Conducts and participates in customer visits and audits as needed 10%
Required Qualifications
·Bachelor’s and/or Master's Degree in Engineering, Food Science, Chemistry, Microbiology, or another technical field
·Certification and/or Licenses Experience - functional/industry/commercial knowledge, business acumen:
· Willingness and ability to work flexible hours to manage a 24/7 four shift operation
· Minimum one (1) year of experience leading others through a project or initiative.
· Minimum three (3) years working in Quality in food, beverage, flavor, pet food, and/or ingredient manufacturing plant(s)
· Demonstrated knowledge of increased complexity such as working in another functional or technical area, significant project assignments, job rotation, etc.
· Experience with food manufacturing sanitation programs
· Sustained demonstrated leadership in a High Performance / High Performance Systems (HPS) environment
· Successful management of projects through to successful completion
· Demonstrated understanding of how day to day decisions affect business results, customers, staffing, materials, processing and maintenance
· Experience reacting to multiple and changing priorities and achieving results within a compressed time frame
· Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
· Experience reading and interpreting technical documents such as specifications, procedure manuals and technical data sheets
· Experience developing, coaching and motivating employees in a team based environment
· Excellent verbal and written communication skills
· Experience writing technical procedures
Preferred Qualifications
· Certification and/or Licenses: SQF Practitioner Certification · PCQI certification
· Knowledge of and experience working with Food Safety Programs
· Working knowledge of statistics
· Experience managing Quality Systems and Pre-requisite Programs
· Experience working with SAP software system
· Experience with High Performance Organization (HPO) Programs
· Demonstrated analytical skills to determine root cause and deliver corrective actions
· FDA and USDA experience
Work Environment Designation: Production