Community Patient Navigator

Community Patient Navigator

Looking to elevate your career? Join us!

Work Location: Remote with onsite as needed 

Work Hours: Full time

The Community Patient Navigator is a non-clinical, paraprofessional assistant to radiologists and clinical staff, serving as a liaison to patients and referring physician community. This role is dedicated to assuring patients receive a variety of result types as well as understand appropriate follow up measures for continuity of care. The responsibilities are wide-ranging, including communication with patient care team, identification of barriers to care, as well as detailed tracking of the patient journey.

Department Highlights:

• Career Development: Opportunities for career advancement.
• Work-Life Balance: Flexible scheduling allows a hybrid in-office/work from home environment.
• Highly Collaborative Environment: Ability to work with team members across departments.

​​​​​​​Here is what you will need: 

• High School diploma, associates preferred.

• Minimum of 4 years healthcare industry experience

• Previous experience in high risk patient management, breast imaging or cancer care preferred

• Excellent oral and written communication skills

• Strong data input and quality control skills

• Ability to read, write, and comprehend medical terminology

• Willingness to learn specific processes and terminology

• Work independently with minimal supervision

• Extremely organized and detail oriented

• Ability to apply common sense understanding to carry our detailed and sometimes complex written or oral instructions.

• Outstanding customer service skills with both internal and external customers

• Strong ability to interface with all levels of individuals

• Demonstrate high level of confidentiality and professionalism

• Ability to sit for long periods of time

• Experience with Microsoft Office Suite applications

 A Day in the Life of a Community Patient Navigator:

• Provide services and support for the following areas:

• Accountable for communicating and documenting results to patient care team in a timely manner

• Accountable for communicating and documenting results to patient, when that task is delegated, in a timely manner

• Maintain a patient database to monitor results ensuring no patient experiences delays in their clinical pathway

• Patient handoff to referring, community and joint venture partners when appropriate

• This position may be assigned to one of the following teams: biopsy navigation or high risk navigation.

• Ongoing RIS/MIS utilization

• Adhere to company regulatory compliance requirements

• Must be adaptable to rapid growth and amenable to team environment

• Track necessary data via various verbal and written communication methods

• Perform other work-related duties as assigned

Why Solis Mammography? 

• A Great Place to Work, earning this prestigious award for multiple years running.
• Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.