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Leading technical quality assurance activities across life claims portfolios to ensure alignment with Zurich standards and regulatory expectations.
Providing clear, actionable insights that drive continuous improvement in claims quality, risk management, and customer outcomes.
Partnering with claims leaders and governance teams to embed quality frameworks into day to day operations.
Using data and analysis to identify trends, risks, and opportunities for uplift across claims practices.
Supporting capability building through coaching, knowledge sharing, and technical guidance, contributing to the evolution of quality assurance frameworks, processes, and reporting.
Senior Quality Assurance Specialist - Life Insurance Claims
BrisbanePosted 1 weeks ago
Full-timehybridsenior