
Director of Revenue Operations
Job Description
Director of Revenue Operations
Department: Sales
Employment Type: Full Time
Location: Remote - USA
Reporting To: Chief Growth Officer
Compensation: $160,000 - $180,000 / year
Description
Primary Responsibilities of the Role
- Own and orchestrate the holistic revenue operations function, bridging marketing, sales, and customer success to build a unified growth engine.
- Act as a primary strategic advisor to the CGO, converting high-level business goals into actionable operational frameworks, KPIs, and tech investments.
- Lead, mentor, and scale a high-performing team of operations experts specialized in data, systems, and process optimization.
- Design and govern a world-class revenue technology roadmap, integrating CRM, marketing automation, and cutting-edge AI tools.
- Establish and maintain a robust data architecture, ensuring high standards for data taxonomy, hygiene, and cross-platform governance.
- Champion AI-driven innovation across the GTM org, embedding intelligent automation into forecasting, lead scoring, and personalizing the church experience.
- Drive cross-functional alignment on critical processes, from lead management and handoff SLAs to complex attribution models.
- Manage the forecasting infrastructure and partner closely with Finance on strategic revenue planning and budget reconciliation.
- Build and socialise executive dashboards that provide the CGO and Board with the actionable insights needed to drive the mission forward.
- Orchestrate the annual GTM planning cycle, ensuring headcount, pipeline targets, and budgets are aligned with our growth trajectory.
- Lead change management efforts for new tech rollouts and process redesigns, ensuring smooth adoption across the revenue team.
- Manage strategic vendor relationships and procurement, collaborating with Finance and IT to optimize our operational footprint.
Qualifications
- Optimize Work Processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Manage Complexity by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Possess Financial Acumen by interpreting and applying understanding of key financial indicators to make better business decisions
- Bring a Strategic Mindset and articulate credible pictures and visions of possibilities that will create sustainable value
- Utilize Business Insight by applying knowledge of business and the marketplace to advance the organization’s goals
- Be Tech Savvy by anticipating and adopting innovations in business-building digital and technology applications
- 7-12 years of progressive leadership within revenue, sales, or marketing operations in a B2B environment.
- Proven history of building, mentoring, and scaling high-performing operations teams.
- Deep technical mastery of CRM administration and end-to-end revenue technology stack ownership.
- Hands-on expertise applying AI/ML tools to GTM functions, including predictive scoring and intelligent forecasting.
- Demonstrated ability to drive strategic cross-functional alignment between sales and marketing organizations.
- Strong process management and documentation experience
- Experience presenting to senior leadership
- Mastery in orchestrating complex projects and programs across diverse, multi-stakeholder initiatives.
- Experience partnering with Finance leadership on strategic budget planning and revenue forecasting.
- Experience building full-funnel attribution models, lead scoring, and lead routing
- Comprehensive background spanning both sales and marketing operations
- Experience with HubSpot CRM and Marketing platforms
- Experience in a product led growth environment
- Technical proficiency in data architecture, integration design, and BI tooling.
- Prior experience in a consulting or strategic advisory capacity is a distinct advantage.
- We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.
- A stable work environment with designated workspace and access to high-speed internet.
- US-based and legally able to work full time in the US. Sponsorships are not available at this time.
- Tithely is currently able to employ in the following states: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV
Additional Information
Benefits