Associate Operations.Retail Banking Ops-Cards Operations Iss

Data input – checking all incoming requests and confirming they are complete and accurate. • Ensure that the daily maintenance activities are carried out in line with the laid down policies and procedures. • Ensure performance of following activities are processed within the established turnaround time : Card Cancellations Address Change Card Renewals. Card Replacements Auto Payment Instructions Re-ageing etc.. • Responsible for consistently meeting the service standards and indicators for the Unit. • Assist in managing and fulfilling maintenance related projects / assignments. • Perform any other duties / responsibilities that are consistent with the employee role and assigned by the management. • Demonstrate sprit of team work and effort. • Strive to deliver superior service to meet and exceed card members expectations.