WMS Analyst - 2nd Shift

JOB RESPONSIBILITIES

In liaison with colleagues and users as appropriate, performs the following tasks:

• Specifies information flows, processes and procedures, data objects and dialogues between information systems and their users;
• Constructs or modifies, tests and corrects simple program modules from detailed specifications;
• Interprets and executes defined test plans of limited scope; Installs fully tested software in target environments;
• Troubleshoots basic hardware and software problems.
• Other tasks and duties as directed.
• Undertakes and documents all work in accordance with agreed standards and using prescribed methods and tools.
• Conducts daily systems checks to ensure SAP performance and connection between SPICS/LIMS is optimal to ensure smooth running of operations.
• Acts as a liaison with client’s IT group on SPICS/LIMS issues and resolves them.
• Acts as a liaison with CFT group on SPICS/LIMS issues and resolves them.
• Conduct On-The-Job IT training for existing and/or new hire employees who have no prior knowledge/skill in performing a new task.
• Handles testing in SAP Quality and testing environment on new implementations for RLC.
• Receives, resolves and responds to client/customers’ correspondence on systems issues.
• Monitors and resolves PI/MQ logs for failures relating to Inbound & Outbound issues and item updates.
• Handles, investigates and resolves the SPICS/LIMS discrepancies on the daily Availability runs.
• Acts as first point of contact for Operations on any systems related issues and resolves them.
• Maintains RF guns, printers, and PCs in the facility and ensure that Neovia standards are adhered to with respect to purchasing, setting up, etc. of the same.
• Maintain and develop VBA access Databases for Operations whenever required.
• Assist the Inbound & Outbound Team on their daily operational work whenever necessary.
• Ensures information systems confidentiality by securing shared folders, advocating “Clear desk, clear screen policy”, and adhering to IT/IS security standards as prescribed globally
•  Prepare Daily, weekly , monthly reports to Operation and RLC
• Create/Support/Maintain Transport department’s databases and SAP queries.
• Support Global ITFS/Network team on Switches, routers access points, wireless controllers for failures and alarms.