Partner directly with select, customers to understand their business issues. Design, co-develop, debug, and deploy custom conversational AI agents and solutions to accelerate their time to value.
Act as a high-level problem solver, empowered to write bespoke code, develop custom tooling, and contribute directly to the core product codebase to resolve critical customer issues.
Be able to systematize your learnings from customer engagements by creating reusable tools, building documentation and accelerators, and establishing best practices that can be used across the organization.
Serve as a critical feedback loop to our core Product and Engineering teams. Synthesize firsthand insights from the field to influence product strategy and identify gaps.
Act as a subject matter expert, providing technical guidance and best practices to customers on agent improvement, performance tuning, CI/CD pipelines, and production readiness.

Software Engineer, Agent Building, Applied AI, Google Cloud Platform

Job Description