Job Description
Benefits Manager
At ExplorUS, you’ll join a people-first organization dedicated to creating memorable guest experiences across some of the country’s most unique destinations. As Benefits Manager, you’ll have the opportunity to make a meaningful impact by shaping and managing benefits programs that support a diverse, multi-state workforce. In this role, you will oversee the administration of employee benefits programs, including healthcare, retirement plans, leave programs, and paid time off, while ensuring compliance, operational accuracy, and a positive employee experience. Partnering closely with collaborative teams across the organization, you’ll help support both our employees and our continued growth in a dynamic environment.
Key Responsibilities
- Manage and administer employee benefits programs, including medical, dental, vision, life, disability, wellness, voluntary benefits, retirement plans, leave programs, and paid time off for a multi-state workforce
- Ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, state leave laws, eligibility requirements, taxation, and mandated offerings
- Partner with brokers, carriers, vendors, TPAs, Payroll, and HR Operations to support plan administration, billing audits, open enrollment, PTO administration, compliance filings, and employee communications
- Lead annual open enrollment activities, including HRIS configuration, employee education, training, reconciliation, and ongoing support for employee and manager benefits inquiries
- Administer the company’s 401(k) and retirement plans, including enrollments, payroll contributions, distributions, audits, benchmarking, renewals, and compliance reporting
- Oversee leave of absence and accommodation programs, ensuring consistent and compliant administration across all jurisdictions
- Support internal and external audits, resolve escalated benefits issues, maintain benefits policies and notices, and drive continuous improvement of benefits and employee recognition programs
- Supervise and support the Benefits Coordinator, ensuring timely, accurate administration of benefits programs and employee recognition initiatives
- Support the compensation management process through analysis, benchmarking, reporting, and program administration.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 4–6+ years of experience in benefits administration and HR operations supporting multi-state employees
- Strong knowledge of ACA regulations, ERISA, COBRA, HIPAA, and state leave laws
- Experience with HRIS, payroll, and benefits administration platforms
- Strong communication, organization, and customer service skills
- Ability to manage competing priorities in a compliance-driven environment
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Preferred Qualifications
- CBP, SHRM-CP, or similar certification
- Experience supporting complex state leave programs (CA, NY, IL, CO, WA, HI, etc.)
- Employee Navigator experience
- Compensation planning experience a plus