Propulsion Systems Serviceability Lead

The Propulsion Systems Serviceability Lead influences early product designs to ensure service requirements are met across all powertrain commodities (engine systems, electrified propulsion, transmission, and driveline). This role leads a small team of technical resources that evaluates future product designs, drives design changes to close serviceability gaps, and transfers product knowledge to downstream partners (technical documentation, technical training, and contact center support).

• Own serviceability assessments for an assigned propulsion commodity; provide recommendations and drive closure of serviceability issues through component/vehicle design changes.
• Serve as Vehicle Lead for one or more vehicle programs, coordinating cross-commodity input and ensuring assessments and reporting align to major program milestones.
• Plan and execute reviews using CAD/3D models, physical builds, and available engineering data to validate access, remove/install feasibility, tooling, and repair strategy assumptions.
• Partner with Engineering, Manufacturing, and Supplier teams to influence designs early and resolve issues before tooling kickoff; communicate requirements, tradeoffs, and recommendations.
• Lead and develop a small team of serviceability engineers/technical resources; prioritize workload, provide technical guidance, and support growth and performance.
• Transfer product/service knowledge to downstream stakeholders (technical publications, service training, contact center) to enable accurate service information and effective support at vehicle launch.
• Prepare and present serviceability status, risks, and recommendations to leadership and cross-functional forums.