Account Specialist I

At Emerson, our Account Specialists are at the forefront of building and maintaining strong client relationships. This role is uniquely positioned to provide direct customer interface, ensuring all their needs are met flawlessly. You will collaborate with internal departments to meet customer requirements, investigate and provide customer-specific solutions, and maintain comprehensive customer databases. This role supports the outside sales force, acting as a crucial information resource. With a high-level understanding of account management, you will assist with forecasting, planning, and recognizing customer trends, communicating insights up through the organization. Your proactive engagement will assist with service level recovery plans, ensuring we exceed customer expectations.