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Job Description
To ensure full consideration, applications must be received by 11:59pm (MT) on 07/23/2026. Position Summary: This position exists to facilitate all functions of the Office of the Registrar: course scheduling, registration, academic records, individual/total course withdrawals, transcript processing, degree evaluations, transfer evaluation, commencement, degree and enrollment verifications, Veteran’s benefits certification, and NCAA academic eligibility certification. The Office of the Registrar supports the mission of the institution through its role of accurate record keeping and data management by producing class schedules, conducting registration, maintaining academic records, producing transcripts, verifying degree evaluations and assisting with commencement ceremonies. This position assists academic units and students in ensuring compliance with university policies and procedures pertaining to the observance of academic calendars, grading practices, and the recording of academic performance. This position is involved with various administrative and academic committees including, but not limited to, Academic Policies Committee, Faculty Senate, Undergraduate Council, Banner Student Team, Student Financials committee, Information Technology committee, and the Ellucian/Banner Data Stewards committee. This position reports directly to the Associate Vice President of Enrollment Management and will provide creative leadership for all the staff, functions, and affairs of the Office of the Registrar. Job Duties: 25% Provide strategic leadership and operational oversight for the Office of the Registrar Including the administration, integrity, security, and maintenance of student academic records and related services. Direct and coordinate all functions associated with registration, grading, transcripts, degree conferral, academic standing, records retention, classroom scheduling, enrollment reporting, and graduation processing. Establish divisional priorities, operational goals, and service standards aligned with institutional strategic objectives and student success initiatives. 20% Provide institutional leadership and coordination for the academic catalog and curriculum implementation processes Serve as the institutional authority for the operationalization of approved curricular actions, including the creation of new academic programs, certificates, concentrations, and courses; modifications to existing curriculum; program deactivations and discontinuations; modality changes; and implementation of academic policy updates. Ensure curricular changes are accurately translated into institutional systems, student-facing materials, degree audit structures, reporting frameworks, and compliance documentation. Collaborate with Academic Affairs, academic colleges, admissions, marketing, advising, and other campus stakeholders to support timely and coordinated implementation of curricular and programmatic changes. 15% Collaborate with Information Management Technology (IM T) and institutional stakeholders to maintain, enhance, and optimize student information systems and related technologies supporting academic operations and enrollment management. Serve as the functional lead for student systems within the Registrar’s operational scope, including system enhancements, workflow improvements, data governance, reporting structures, integrations, and process automation initiatives. Provide leadership for implementation and ongoing support of technologies related to registration, degree audit, curriculum management, catalog management, scheduling, and academic records. 15% Interpret, communicate, and ensure institutional adherence to university, state, federal, accreditation, and system-level regulations, policies, and reporting requirements related to academic records and student enrollment operations. Maintain institutional compliance associated with FERPA, NCAA, VA certification, state authorization, financial aid enrollment reporting, academic calendar structures, curriculum coding, instructional modalities, and other regulatory requirements affecting student records and academic operations. 10% Provide institutional leadership In the resolution of complex and sensitive student, faculty, and administrative issues related to academic records, curriculum implementation, registration, transfer articulation, academic standing, graduation eligibility, policy exceptions, and enrollment processes. 10% Support institutional planning, assessment, accreditation, and strategic initiatives through data analysis, reporting, presentations, committee participation, and operational consultation. Contribute to university-wide efforts related to student success, retention, persistence, academic policy development, institutional effectiveness, compliance reviews, and academic operations modernization initiatives. 5% Develop and manage operational budgets, personnel resources, and organizational planning for the Office of the Registrar. Provide leadership for staff development, succession planning, cross-training, organizational effectiveness, and continuous process improvement initiatives to ensure high-quality service delivery and operational continuity. Minimum Qualifications: Master's degree from an accredited institution in Higher Education Administration, Business Administration, Public Administration, Student Affairs, Organizational Leadership, Information Systems, or a related field. Minimum of five (5) years of progressively responsible leadership experience in a Registrar's Office or closely related higher education administrative function, including responsibility for academic records, registration, curriculum implementation, student information systems, and compliance; or significant experience serving as an Associate Registrar or equivalent leadership role within a complex higher education environment. Demonstrated knowledge of academic records administration, enrollment operations, curriculum implementation, catalog management, and student information systems. Experience interpreting and applying policies, regulations, and institutional procedures with sound judgment and attention to detail. Excellent leadership, organizational, analytical, interpersonal, verbal, and written communication skills. Demonstrated ability to collaborate effectively with faculty, staff, administrators, students, and external stakeholders. Preferred Qualifications: Direct leadership experience across Registrar's operations and managing complex academic records and registration functions. Experience leading or administering enterprise student information systems, preferably Ellucian/ Banner, degree audit, registration, curriculum, and related technologies. Success leading organizational change, operational modernization, cross functional initiatives, and continuous process improvement. Strong knowledge of FERPA, accreditation requirements, academic policy, curriculum implementation, and regulatory compliance affecting Registrar operations. Demonstrated ability to build partnerships across campus while fostering service excellence, inclusive leadership, staff development, and student success. Application Instructions: Interested applicants should submit a cover letter and resume detailing their qualifications and interest in the position, along with a list of three professional references.