Assistant Manager - Soft Services

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Facilities Manager – Soft Services

Location: Manyata Tech Park, Bengaluru
 

Role Summary

The Assistant Facilities Manager (AFM) – Soft Services will be responsible for managing and delivering high-quality soft services operations across the site. The role ensures seamless execution of housekeeping, pantry, pest control, waste management, and other facility services while maintaining compliance with client standards and JLL policies.

Key Responsibilities

• Manage day-to-day soft services operations including housekeeping, pantry, and pest control
• Ensure service delivery as per SLA/KPI standards and client expectations
• Supervise and manage vendor partners, including manpower planning and performance monitoring
• Conduct regular site audits, inspections, and quality checks
• Ensure compliance with health, safety, and environmental standards (EHS)
• Drive initiatives for cost optimization and process improvements
• Manage client interactions, resolve escalations, and ensure high client satisfaction
• Monitor consumables, inventory, and budget adherence
• Maintain reports, MIS, and documentation in line with organizational requirements
• Support implementation of sustainability and waste management practices

Key Requirements

• Bachelor’s degree (Hospitality, Facility Management, or related field preferred)
• 7+ years of experience in facility management (soft services)
• Strong knowledge of housekeeping standards, vendor management, and client handling
• Excellent communication and stakeholder management skills
• Experience in corporate/commercial real estate environments preferred
• Proficiency in MS Office and facility management tools

Skills & Competencies

• Client-centric approach
• Attention to detail and quality focus
• Strong leadership and team management
• Problem-solving and decision-making ability
• Ability to work in a dynamic environment

Why Join JLL?

At JLL, we shape the future of real estate with a strong focus on people, sustainability, and technology. Join us to grow your career in a collaborative and high-performance environment.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.