Salesforce Functional Specialist-Enterprise Apps

Area(s) of responsibility

Salesforce Functional (Senior business analyst):

 

Experience: 5-7 years

 

Skill Details

• Must have good understanding of Salesforce Sales and Service Cloud
• Must have Automotive or Manufacturing domain experience
• Good understanding of DMS and related processes.
• Should have good understanding of Dealer management and Order management related processes.
• Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities
• Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation
• Must have experience in testing functionalities as per requirement
• Must have experience in conducting UAT with business users and trainings
• Should have good understanding of Sales and Service management process
• Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders
• Should have good communication skill