Lead Engineer - Salesforce Platform

The Lead Engineer – Salesforce Platform provides hands-on technical leadership and platform stewardship for the organization’s Salesforce ecosystem

This role is accountable for shaping the technical vision, architecture, and engineering standards of Salesforce solutions while ensuring reliable, scalable, and secure delivery

Acts as the primary technical authority for Salesforce across multiple clouds and integrations as a whole, balancing immediate delivery needs with long‑term platform health

This role leads by influence rather than direct people management and is expected to elevate engineering quality, maturity, and consistency across teams

In summary, the lead engineer: Serves as the technical leader and subject matter expert for the Salesforce platform

Owns Salesforce solution architecture, design decisions, and engineering quality

Coordinates Salesforce development activities within Agile/Scrum framework

Works closely with the IT Manager and Product teams to ensure technical solutions are thoughtfully designed with consideration for other applications and capabilities built on the Salesforce platform

Establishes, documents, and socializes technical designs, standards, and best practices across development, testing, and DevOps

ESSENTIAL DUTIES AND

Technical Leadership & Architecture Leads medium‑to‑high complexity Salesforce initiatives from design through delivery

Owns architecture, technical integrity, and code quality for the platform

Makes and documents architectural decisions (patterns, trade‑offs, assumptions)

Ensures designs balance business urgency with long‑term platform sustainability

Minimizes technical debt through thoughtful sequencing and standards enforcement

Engineering Execution & Delivery Designs, implements, and tests complex Salesforce solutions spanning configuration, Apex, Lightning, integrations, and analytics

Leads sprint‑level technical planning and ensures stories meet Definition of Ready prior to commitment

Ensures unit testing, automated testing, and code coverage meet quality standards

Guides the team in declarative vs. programmatic solution decisions

Tracks and improves performance, reliability, and scalability metrics

DevOps, Quality & Standards Drives adoption and maturity of CI/CD, DevOps, and automated quality tooling

Ensures code reviews, testing, documentation, and release processes are consistently followed

Provides input into engineering standards, SDLC practices, and Agile methodologies

Reviews and approves technical designs, integrations, and complex changes

Cross‑Team Collaboration & Influence Acts as primary technical liaison with MuleSoft, Data, Identity, Security, Analytics, and Infrastructure teams

Identifies cross‑team dependencies, risks, and integration impacts early

Supports vendor and third‑party partners with technical guidance and quality oversight

Represents Salesforce engineering in business, release, and architecture discussions

Mentorship & Culture Mentors junior and mid‑level engineers to raise technical capability across the team

Provides constructive feedback on code, configurations, and technical design

Establishes a culture of engineering excellence, learning, and accountability

Creates psychological safety for engineers to ask questions and challenge designs

SUPERVISORY

This role does not have formal people management

Provides technical leadership and mentorship through influence

MINIMUM

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or equivalent experience. 7+ years of professional software development experience. 5+ years hands‑on Salesforce experience across multiple clouds

Proven experience designing and owning Salesforce architecture in a multi‑team or enterprise environment

Demonstrated technical leadership experience, including mentoring engineers and influencing technical decisions

Required Technical Expertise Salesforce Sales, Service, Marketing, and Integration (MuleSoft) Clouds

Apex, Lightning Web Components, Lightning UI, and declarative automation

Lightning Flows and performance optimization

Salesforce governor limits and platform constraints

SOQL/SQL, HTML, CSS, and JavaScript

Salesforce integrations with external services (REST/SOAP, event‑based patterns)

DevOps and CI/CD tools (e.g., Copado, AutoRabit, CodeScan)

Salesforce CLI, SFDX, Git, Workbench

Salesforce testing and automation frameworks

COMPETENCIES Problem Solving & Analysis: Evaluates complex problems and designs effective, scalable solutions

Technical Communication: Clearly translates technical decisions into business outcomes

Agile Engineering: Applies Agile best practices across delivery lifecycles

Customer Focus: Delivers high‑quality designs aligned to business needs

Business Acumen: Understands enterprise, regulatory, and operational context

Bias for Action: Proactively identifies risks, opportunities, and improvements

Platform Leadership & Behavioral Expectations Architectural Judgment & Platform Stewardship Makes informed trade‑offs with a bias toward simplicity and reuse

Understands downstream impacts of configuration and design decisions

Comfortably makes decisions with incomplete information and revisits them as needed

Communication & Influence Facilitates technical discussions across mixed audiences

Documents decisions clearly (ADRs, design summaries)

De‑escalates technical disagreements using data and principles

Cross‑Team Leadership Influences without authority and aligns teams early

Manages dependencies and enterprise standards effectively

Ownership & Accountability Owns platform outcomes, not just deliverables

Proactively identifies and addresses technical debt

Elevates risks early with options and recommendations

Engineering Culture & Enablement Raises the technical bar through mentorship and standards

Encourages collaboration, learning, and psychological safety

Delivery Pragmatism Balances ideal architecture with delivery timelines

Drives incremental delivery and iterative improvement

Risk, Security & Compliance Demonstrates security‑first thinking within Salesforce

Understands data access, sharing, integration contexts, and audit

Partners effectively with Security and Governance teams

BFS COMPETENCIES Business and Financial Acumen Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others

Understands KPIs and how BFS makes money

Knows the different business segments and how they relate to one another

Understands customer sales and engagement

Demonstrates functional and/or technical expertise

Understands complex issues and demonstrates problem solving skills

Understands how to maximize business results regardless of industry cycle

Results Driven Holds self and others accountable

Communicates and sets clear goals with plans to deliver

Manages competing priorities effectively

Demonstrates appropriate urgency

Drives to exceed expectations in alignment with our BFS SPICE values

Embraces and follows best practices

Demonstrates self-starter, can-do attitude

Strategic Thinking and Decision Making Leverages resources and teams around them to solve problems and create mutually beneficial outcomes

Demonstrates willingness and courage to make tough decisions in a timely manner

Balances short-and-long term priorities Demonstrates proactive versus reactive thinking

Asks questions to identify root cause and analyze situations more accurately

Servant Leadership Demonstrates humility by putting others first

Builds trust-based relationships

Leads by example with kindness and respect

Collaborates well across all areas of the business

Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating

Demonstrates authenticity and encourages others to do the same

Emotional Intelligence Demonstrates situational awareness – knows when and how to adjust leadership style in different situations

Demonstrates self-awareness – understands strengths and weaknesses

Demonstrates empathy – puts themselves in other’s shoes

Assumes positive intent

Develops and Leads Others Drives alignment through clear communication of vision, goals, and expectations

Invests time on a regular basis in performance feedback and developmental conversations

Fosters a respectful and inclusive environment

Empowers, motivates, and inspires others

Coaches and mentor others for their development

Guides and persuades others to deliver positive outcomes

Growth Mindset Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes

Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure

Thinks like an owner with an entrepreneurial spirit

Demonstrates and encourages intellectual curiosity

Continuous learner; seeks opportunities and knowledge for personal and professional growth

Sees possibilities over problems – actively seeks solutions

Innovation Encourages out-of-the box thinking to create new ways of doing things

Continuously seeks to improve and simplify pain points in the business

Anticipates, embraces, and leads change

Develops and executes breakthrough strategies

Integrity Does the right thing even under challenging circumstances

Communicates with honesty

Consistently treats others fairly and equitably

Demonstrates reliability and does what they say they will do

Conducts tough conversations and delivers difficult messages with kindness and respect

WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Subject to both typical office environment and outside locations with temperature and weather variations

Must be able to lift and carry up to 25 pounds

Occasional travel may be required. #LI-JA1 #LI-Remote