Job Description
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Role: Associate
Tower: Data Analytics & Insights Managed Service
Experience: 3 to 5 Years
Key Skills: C#, .NET / .NET Core, Web API, Azure/AWS
Educational Qualification: BE / BTech / ME / MTech / MCA
Work Location: Bangalore, India
Job Description
As an Associate, you'll work as part of a team of problem solvers, helping them to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to:
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs, experience in incident management, change management, and problem management.
Review your work and that of others for quality, accuracy, and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations, environments, and perspectives.
Use straightforward communication in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm's code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Position Requirements:
Required Skills:
Primary Skill: C#, .NET / .NET Core, ASP.NET Web API, REST APIs, SQL
Secondary Skill: Postman, Azure or AWS (basic), Git, CI/CD fundamentals, Microservices concepts, Docker (basic)
C# .NET Enterprise API Services:
Minimum 2–5 years of hands-on experience in backend or application development using C# and .NET / .NET Core, supporting enterprise API services.
Experience developing and maintaining RESTful APIs and backend components under guidance from senior team members.
Ability to understand existing application architecture, API flows, and business logic to support enhancements and issue resolution.
Working knowledge of API development concepts, including request/response handling, error handling, and basic security principles.
Experience supporting applications in a production or managed services environment, including incident and change requests.
Familiarity with CI/CD pipelines, source control systems, and deployment processes.
Ability to work on bug fixes, enhancements, and minor performance improvements.
Participate in testing, validation, and documentation of API services.
Support requirements for discussions and clarify technical queries with senior developers and stakeholders.
Assist during transition, stabilization, and steady-state support phases.
Working knowledge of writing and debugging SQL queries for backend data access.
Good problem-solving, debugging, and troubleshooting skills.
Nice to Have
Familiarity with API testing tools such as Postman or Swagger.
Basic understanding of CI/CD pipelines and DevOps concepts.
Exposure to microservices architecture, healthcare or insurance domain projects.
Travel Requirements
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