Global Supply Chain Associate

Global Supply Chain Associate (GSA) PG 6-8 Location – Memphis, TN Position Summary The Global Supply Chain Associate (GSA) supports end-to-end supply chain planning and execution across Sylvamo’ s integrated network. This role is responsible for maintaining inventory levels, supporting production planning activities, and ensuring alignment between customer requirements, manufacturing capabilities, and distribution operations. The GSA collaborates closely with Customer Service, Sales, Supply Planning, Replenishment Planning, Transportation, and Manufacturing teams to ensure Sylvamo delivers on customer commitments while optimizing service, cost, and efficiency. Key Responsibilities Support inventory management and replenishment planning activities to maintain optimal inventory levels across the network, including make-to-stock, make-to-order, and non-conforming inventory Assist in developing and maintaining production or run schedules that meet customer demand and manufacturing constraints Analyze forecasts, demand patterns, and consumption trends to support supply and replenishment decisions Identify and resolve supply chain disruptions, including stockouts, production issues, and service challenges Collaborate with cross-functional teams (Customer Service, Sales, Manufacturing, Transportation, Finance) to align priorities and ensure customer commitments are met Communicate proactively on supply chain issues, risks, and performance with key stakeholders Support continuous improvement initiatives focused on service, cost, and process efficiency Utilize SAP and planning tools to monitor inventory, production, and replenishment activities and resolve issues Assist in identifying root causes of supply chain issues and implementing corrective actions Support onboarding and training of new team members on processes and tools as needed Required Skills & Knowledge Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions Ability to manage multiple priorities and work under pressure to meet deadlines and customer commitments Strong communication skills, including the ability to collaborate effectively across functions Understanding of supply chain processes, including planning, inventory management, and distribution Ability to balance daily operational tasks with longer-term improvement initiatives Proficiency in Microsoft Excel and familiarity with SAP or similar ERP systems Demonstrated ability to work in a team environment and build strong working relationships Qualifications Bachelor’s degree in business, Supply Chain, Logistics, Engineering, or related field preferred, or equivalent relevant work experience 1–4+ years of supply chain, operations, or customer service experience Experience working in a cross-functional, integrated supply chain environment preferred SAP experience preferred Cross-Functional Scope Customer Service: Collaborate to meet customer requirements and address service issues Sales: Align on demand changes and customer needs Manufacturing/Production: Coordinate on production schedules and constraints Supply Chain & Transportation: Support inventory movement and cost optimization Finance: Communicate and support cost and inventory-related impacts Core Competencies Customer Focus Operational Excellence Problem Solving Agile Team-Oriented Inclusive and Collaborative Self-Aware Courageous Trustworthy Financially Savvy