Player Services Representative

Reporting directly to the Racino Services Supervisor, the Racino Services Representative is responsible for all cash service needs of our Racino guests while maintaining appropriate accountability for inventory. The Racino Services Representative is also responsible for greeting and activating player’s JACK Club card at the lecterns and working the promotion area during entry activation. Must be able to explain and communicate current Racino programs and promotions to players. Delivers truly great guest service while performing transactions such as chip and token redemption, check cashing and credit card cash advance, along with servicing our in house check-cashing players.