Editorial Manager, Exam Development

Who We Are   CompTIA is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the estimated 75 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy.   Through education, training, certifications, philanthropy and market research, CompTIA promotes industry growth; the development of a highly skilled workforce and a commitment to creating an environment where innovation happens, and the opportunities and benefits made possible through technology are available to all.     Scope Summary   The Editorial Manager, Exam Development, is a dynamic and collaborative role. This role will manage editorial workflow, oversee style guide and style-related decisions, manage editorial team, and perform editing of exam items and departmental documents.   Note - The candidate will need to come into our office in Downers Grove periodically during each month.   Essential Duties and Responsibilities   Manage editorial workflow, including: Editorial schedule for all Exam Development projects, based on priorities and internal deadlines (in conjunction with Director, Exam Development) Providing QC and editorial assignments to editors, with deadlines Managing editorial workload Addressing issues that arise during the editorial/QC process Suggesting and implementing updates to the editorial process to improve efficiency and quality; includes soliciting feedback and ideas from team members Manage editorial team members, including 1:1 meeting, performance evaluations, and coaching/guidance as needed. Edit, proofread, and quality-review exam items and related materials, ensuring accuracy through research and factchecking while implementing and maintaining editorial standards for readability, consistency, terminology, grammar, and formatting. Perform editing of exam items and associated documents. Conduct initial and/or final editorial review of examinations and/or item banks to verify adherence to style guidelines. Perform editing of proposals and contracts for grammar, spelling, punctuation, consistency, style, and clarity. QC1: Monitor the technical quality of newly developed items and provide immediate feedback to item writers. During in-person and virtual workshops, facilitate item review sessions and review items with SMEs to resolve issues as needed.   Key Performance Metrics   Management metrics: Track team members' workload and provide opportunities for growth/upskilling based on their interests and performance. Encourage team autonomy, feedback, and ensure clear team communication. QC/editorial metrics: Meet deadlines appropriately and meet quality standards across exams. Incorporate SME feedback to improve items that are flagged during QA review.  Workshop metrics: Facilitate workshop groups in a way that ensures individual and workshop goals are met.   Skills and Qualifications   Proficiency in Microsoft office products Advanced writing and communication skills, both verbal and written Team management skills. Ability to manage, organize, and complete multiple ongoing projects and tasks. Ability to work independently in a fast-paced environment. Uphold confidentiality, especially related to SME data, information and feedback. Proficiency in the English language. Ability to define problems, collect data, establish facts and draw valid conclusions. Attention to detail and organizational skills are essential to the position. Willingness and ability to learn new skills/cross-train with other team members. Prepares and quality checks publishing-related documents, etc. Interactions occur inside and outside the organization, frequently on a daily basis. Willingness to travel and occasional weekend work.   Education and/or Experience   Degree preferred but not required for the role 5+ years of direct experience in related fields (editorial, management)   Why Join Us   We're a team of driven, creative problem-solvers who are passionate about empowering people to realize their full potential. We foster a collaborative and inclusive culture where ideas are welcomed, growth is encouraged, and success is celebrated. We're not just looking for employees, we're looking for partners who share our vision and are eager to contribute to our purpose. If you're ready to unlock your potential and reach new heights, join us today.    Our team works hard and we recognize the importance of taking care of our own. We offer our employees a comprehensive suite of benefit offerings including:   Health, Dental, and Vision Insurance & FSA/HSA Plans Performance bonus up to 10% of base salary Unlimited PTO & 15 Paid Holidays Flexible Schedules & Summer Hours 12 weeks of Paid Parental Leave Sponsored Costco or Sam’s Membership 401K Retirement Plan with 6% company match Spot Bonuses for going above & beyond Tuition Reimbursement Home Office Allowance Wellness Reimbursement Student Loan Repayment  Broadband Stipend Expected compensation based on experience and qualifications – $84,000 – $100,000