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Job Description
Purpose
The SAP Supply Chain Specialist supports and improves the SAP S/4HANA Supply Chain landscape with a primary focus on supply chain processes (EWM, MM, PP, etc.). The role is responsible for day-to-day functional support, participation in system enhancements, project implementation and integration activities, user support, and collaboration with business stakeholders and external SAP service providers to ensure stable and efficient warehouse, logistics, and manufacturing-related processes.
Responsibilities
Provide hands-on functional support for supply chain processes (EWM, MM, PP, etc.), including inbound, outbound, inventory management, and warehouse monitoring
Support business users by analyzing, troubleshooting, and resolving SAP issues to maintain system stability and performance
Work closely with business process owners to understand requirements and support system improvements across supply chain and manufacturing touchpoints
Participate in SAP configuration, enhancements, and minor developments, coordinating with internal IT teams and SAP service providers
Support project implementation and integration activities, including SAP module integration, data migration, and process alignment
Support testing activities including unit testing, integration testing, and UAT; assist with defect resolution and business sign-off
Assist in SAP S/4HANA upgrades, releases, and migrations within a Private Cloud environment, ensuring minimal impact to operations
Develop and maintain operational reports, KPIs, and basic dashboards using SAP standard reporting or BI tools
Provide training and ongoing support to SAP Super Users and End Users; contribute to user documentation
Contribute to continuous improvement initiatives focused on process efficiency, automation, and data quality
Collaborate with cross-functional teams such as Finance, Procurement, Manufacturing, and IT to support end-to-end supply chain processes (EWM, MM, PP, etc.)
Requirements
Bachelor’s degree in Supply Chain, Engineering, Computer Science, or a related field
Minimum of 5 years of hands-on experience in SAP supply chain processes (EWM, MM, PP, etc.) within a multinational environment
Experience working with SAP S/4HANA, ideally in a Private Cloud setup
Experience in SAP project implementation and integration activities is preferred
SAP Certification(s) preferred but not mandatory
Good proficiency in Microsoft Office (Excel, PowerPoint, Word)Experience with SAP reporting or BI/analytics tools is an advantage
Experience working with external SAP vendors or system integrators is a plus
Skillset and competencies
Ability to work independently within a support-focused SAP operating model
Solid understanding of warehouse, logistics, and manufacturing-related business processes
Strong problem-solving and analytical skills with a solution-oriented mindset
Good spoken and written English (French is a plus for Canada)
Proactive, self-motivated, and willing to learn additional SAP supply chain processes (EWM, MM, PP, etc.)
Comfortable working in a global, collaborative environment
