Recreation Supervisor

The Recreation Supervisor is responsible for overseeing the daily operations of the resort pool and recreation areas while ensuring exceptional guest experiences, safety compliance, and team performance at Omni Hilton Head Oceanfront Resort. This role supports pool attendants and recreation associates while maintaining Omni’s high standards of hospitality and service excellence. The ideal candidate is energetic, guest-focused, organized, and passionate about creating memorable resort experiences for guests and families. Essential Responsibilities Supervise daily pool and recreation operations to ensure outstanding guest service and safety. Lead, train, schedule, and motivate pool attendants and recreation associates. Monitor pool deck cleanliness, organization, and presentation standards. Ensure compliance with all resort safety protocols and emergency procedures. Respond promptly and professionally to guest requests and concerns. Assist with recreation programming, activities, and seasonal events. Monitor inventory levels of towels, recreation supplies, and pool equipment. Coordinate with Engineering and Housekeeping teams to maintain facility conditions. Enforce resort pool rules and safety guidelines courteously and consistently. Assist management with payroll, scheduling, and operational reporting. Support revenue-generating recreation activities and cabana operations as applicable. Maintain a positive and engaging atmosphere for guests of all ages. Participate in MOD support and other resort operational needs as required. Qualifications Minimum 2 years of supervisory experience in recreation, pool operations, hospitality, or resort environments preferred. Strong guest service and leadership skills. Excellent communication and conflict resolution abilities. Ability to work outdoors in varying weather conditions. CPR and First Aid certification preferred (or ability to obtain upon hire). Flexible availability including weekends, holidays, and evenings. Strong organizational and multitasking skills. Previous luxury resort experience preferred. Omni Culture & Perks At Omni Hotels & Resorts, associates enjoy a culture built on respect, teamwork, and career growth. Benefits and perks may include: Competitive pay Medical, dental, and vision insurance for eligible associates Paid time off and holiday pay 401(k) with company match Complimentary associate meals Resort discounts and complimentary room nights at Omni properties Friends & family hotel stay discounts Career growth and advancement opportunities Associate recognition programs Wellness initiatives and employee assistance programs Training and development opportunities within Omni Hotels & Resorts Physical Requirements Ability to stand and walk for extended periods outdoors. Ability to lift up to 40 pounds occasionally. Ability to work in heat, humidity, and outdoor resort environments. Ability to respond quickly in emergency situations. Why Join Omni Hilton Head? Located oceanfront on beautiful Hilton Head Island, Omni Hilton Head Oceanfront Resort provides associates the opportunity to work in a premier resort environment focused on delivering exceptional guest experiences while fostering teamwork, growth, and hospitality excellence.