Job Description
You have a life. We like that about you.
At OCLC, we believe you'll do the best work of your life when you're living the best life possible.
We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.
Account Manager - ANZ
About OCLC
OCLC is a global, member-driven library organisation founded in 1967 that works collaboratively with libraries to improve access to information, support research and learning, and help communities thrive. Through trusted technology solutions including WorldCat and WorldShare, OCLC supports libraries worldwide with cataloguing, resource sharing, discovery, and library management services. With a strong collaborative culture and a long-standing reputation within the library and information sector, OCLC continues to support innovation and help libraries adapt to the evolving needs of their communities.
Role Description
OCLC Australia is seeking an experienced and relationship-focused Account Manager to join its ANZ team. This role will work closely with Sales and Marketing colleagues to support the development and execution of territory sales and account plans, while strengthening relationships with existing clients and identifying opportunities for growth.
The successful candidate will be responsible for managing customer relationships, supporting sales initiatives, identifying new business opportunities, and assisting libraries in implementing OCLC products and services.
Key Responsibilities
Manage and grow relationships with existing library customers across the ANZ region
Identify and pursue new business opportunities within target markets
Conduct client meetings, presentations, demonstrations, and solution discussions
Support implementation and onboarding activities for OCLC products and services
Develop and maintain territory and account management plans aligned to objectives
Identify customer needs and provide tailored product and service solutions
Support tender, proposal, and RFI submission processes
Represent OCLC at conferences, exhibitions, seminars, and industry events
Maintain knowledge of industry trends, competitor activity, and emerging technologies
Collaborate with sales, product management, marketing, and operational teams
What We Seek
Experience in account management, sales, client relationship management, or similar roles
Strong communication, presentation, and stakeholder engagement skills
Ability to build trusted long-term relationships with customers and internal stakeholders
Experience in SaaS, technology, education, libraries, or related sectors highly regarded
Consultative and solution-focused approach to customer engagement
Willingness to travel (circa 25% of the role) as required across the ANZ region and occasional overseas trips
Bachelor’s degree in library sciences, business, technology, or a related field is desirable
Why Join OCLC Australia
Hybrid working models, remote working options, and flexibility in start and finish times
Structured learning, development, and leadership opportunities
Employee Assistance Program (EAP) and wellbeing initiatives
Supportive and collaborative international team environment
Opportunity to work with innovative global technologies and solutions
Team events, recognition programs, and social activities
High level of autonomy and flexibility
Competitive salary package and sales bonus
Apply Now
This is an exciting opportunity for someone who enjoys relationship-focused work and wants to contribute to an organisation making a meaningful impact across education, research, and information access globally.
To apply, please click the ‘Apply’ button to submit your application.
Recruitment for this position is being handled by our HR consulting firm - HR Expertise. For questions, please contact Cedric Moutou on 0411 405 465 for a confidential discussion.
Applications close on 5 June 2026; however, applications will be reviewed as they are received, so early applications are encouraged.