Process & Continuous Improvement
Job Description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Sales EnablementJob Sub Function:
Sales Operations & AdministrationJob Category:
ProfessionalAll Job Posting Locations:
Bogotá, Distrito Capital, Colombia, Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Masovian, Poland, West Chester, Pennsylvania, United States of AmericaJob Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Job Overview
The Commercial Education Manager is responsible for defining and leading the regional Commercial Education strategy for DePuy Synthes across LATAM. This role owns the direction, integration, and effectiveness of commercial capability building across the full portfolio, encompassing both clinical selling skills and strategic / value‑based selling skills for direct and indirect (distributor‑based) go‑to‑market models.
The role leads a multi‑layered Commercial Education team and ensures that education strategies are aligned with commercial priorities, platform strategies, and go‑to‑market initiatives. Acting as a key partner to Commercial leadership and cross‑functional teams, the Manager, Commercial Education ensures consistent capability development, field readiness, and measurable impact on commercial performance across markets and channels.
Key Responsibilities
Define and own the LATAM Commercial Education strategy, integrating clinical selling skills and strategic selling capabilities across direct sales and distributor‑led models, aligned with commercial priorities and portfolio strategies.
Lead and develop the regional Commercial Education organization; set clear priorities, ensure role clarity, and build a strong talent pipeline.
Ensure integration and consistency across skill domains and GTM models, aligning clinical fluency, strategic selling methodologies, and field reinforcement into a cohesive capability‑building framework.
Partner closely with Commercial leadership, Marketing, Product, Professional Education, and Launch Excellence to ensure education strategies support new product introductions, platform adoption, and commercial execution across channels.
Provide governance and direction for education planning and execution, ensuring programs are relevant, and adaptable to both direct and indirect commercial models.
Oversee measurement of commercial education effectiveness, leveraging insights, diagnostics, and performance metrics to continuously improve capability impact across sales teams and distributors.
Drive a culture of continuous learning and coaching, supporting sustained skill application in the field through reinforcement, feedback loops, and best‑practice sharing across markets.
Qualifications
Education
Bachelor’s degree required (Business, Marketing, Engineering, Life Sciences).
Advanced degree (MBA or equivalent) preferred.
Experience and Skills
Required:
5–7 years of experience in commercial roles, sales enablement, training, education, or related functions within complex, matrixed organizations.
Proven people‑leadership experience
Strong understanding of direct and distributor‑based commercial models, including the different capability needs of each.
Demonstrated experience in clinical selling environments and strategic / value‑based selling methodologies.
Ability to translate commercial strategy into effective capability‑building programs across diverse markets and channels.
Experience partnering with commercial leaders and cross‑functional stakeholders.
Strong analytical and problem‑solving skills, with experience using data and insights to drive decisions.
Excellent communication, facilitation, and stakeholder‑management skills.
Experience working across multiple countries or cultures within a regional structure.
Preferred:
Experience in medical devices, orthopedics, or other regulated healthcare environments.
Exposure to digital surgery, robotics, or integrated technology platforms.
Experience working across multiple markets or geographies within a regional structure.
Other:
Languages: Spanish (or Portuguese) and English proficiency required for regional and global collaboration.
Travel: Up to ~20% - 40% regional travel.
Tools: Proficiency in standard office tools (presentations, spreadsheets, dashboards).
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Collaborative Selling, Communication, Competitive Landscape Analysis, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Market Research, Operations Management, Performance Measurement, Problem Solving, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement