Finance Transformation Change Management Lead - Hybrid

The Principal, Finance Transformation Change Management Lead will serve as a leader within the Finance Forward transformation program. This individual will own finance‑wide change management, stakeholder engagement, and communication strategies that support the successful activation of Finance Forward across all finance functions.

Grounded in the Finance Forward program’s goals — including driving adoption of modern processes/tools, establishing transparent, data‑driven storytelling, and evaluating talent strategies — this role ensures that leaders and employees understand the transformation, feel connected to it, and are equipped to navigate change with confidence.

This position is ideal for a strategic communicator and change leader who can operate at senior levels, influence across a matrixed organization, and translate program outcomes into compelling narratives for the CFO, SLT, and broader finance community.

Key Responsibilities

Change Management Leadership

• Lead the end-to-end change strategy for Finance Forward, ensuring alignment with program goals, workstreams, and the Finance SLT
• Conduct periodic change readiness assessments to identify risks, resistance, and mitigation plans
• Create clear, actionable plans that drive adoption of new processes, tools, dashboards, and operating models

Communications Strategy & Storytelling

• Own the Finance Forward communications plan, including ongoing updates, campaigns, and storytelling for all levels of the finance organization.  
• Partner with Finance communications and senior leaders to ensure message alignment, consistency, and clarity.
• Publish quarterly Finance Forward scorecard highlighting transformation success metrics.

Program Enablement & Adoption

• Drive adoption and awareness of Finance Forward program goals and progress throughout all levels of the finance organization
• Build capability and readiness across all finance teams through targeted trainings, engagement, and enablement efforts
• Develop and manage feedback mechanisms, including monthly group and periodic 1:1 stakeholder engagements

Required Skills & Qualifications

• Proven success leading change within large, complex, matrixed organizations.
• Exceptional communication skills — able to engage senior leaders and simplify complex messages.
• Strong business, finance, or consulting background with comfort operating in a data‑driven environment.
• Ability to influence without authority and drive consensus across diverse stakeholder groups.

Preferred Qualifications

• 8+ years of experience in change management, transformation leadership, program management, or enterprise communications.
• Experience supporting Finance transformation of enterprise-wide change initiatives
• Prosci, ACMP, or similar change management certification
• Experience partnering with executive communications functions

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 130,100 - 216,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.