​​Guest Service Supervisor - Call Center​

​​The Guest Service Supervisor - Call Center provides daily leadership in a high‑volume, guest‑focused contact center supporting reservations for lodging, dining, recreation, and Historic Area programming. In addition to supervising the team, this role actively assists with reservations and works alongside agents to ensure every guest receives timely, accurate, and exceptional service in a fast‑paced, revenue‑generating environment.​