Patient Care Coordinator

Overview

Midwest Dental, supported by Smile Brands, is seeking an organized, friendly, and customer-focused Patient Care Coordinator to join our busy and growing dental office. We are looking for someone who thrives in a fast-paced environment, enjoys helping patients, and values teamwork and excellent service.

Dental experience is strongly preferred, as this role is essential in creating a smooth and positive patient experience from check-in to check-out.

Schedule (days/hours)

Mon/Tues 7:15am-4:30pm, Wed/Thurs 6:45am-4pm
Responsibilities

• Greet and check in patients with professionalism and warmth
• Schedule appointments and manage provider calendars efficiently
• Verify insurance benefits and assist patients with treatment estimates
• Answer phones and respond to patient questions
• Maintain accurate patient records and documentation
• Support office flow and communication between clinical and administrative teams
• Collect payments and assist with financial arrangements as needed

Qualifications

• Prior dental office experience preferred
• Experience with dental insurance verification and scheduling strongly preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a busy office setting
• Experience with dental practice management software is a plus

Preferred Qualifications

•  Previous experience in a dental or medical office setting

Compensation

$18 - $21 per hour
About Us

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

 

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [email protected]

• Prior dental office experience preferred
• Experience with dental insurance verification and scheduling strongly preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a busy office setting
• Experience with dental practice management software is a plus

• Greet and check in patients with professionalism and warmth
• Schedule appointments and manage provider calendars efficiently
• Verify insurance benefits and assist patients with treatment estimates
• Answer phones and respond to patient questions
• Maintain accurate patient records and documentation
• Support office flow and communication between clinical and administrative teams
• Collect payments and assist with financial arrangements as needed