Quality Assurance Specialist

Make an Impact Where Accuracy Matters Most Are you detail-driven with a passion for improving systems and supporting teams? Join us as a  Quality Assurance Specialist , where you’ll play a critical role in ensuring compliance, accuracy, and excellence across human services programs. This position is perfect for someone who thrives in a collaborative environment and enjoys analyzing data, guiding staff, and enhancing service delivery. What You’ll Do: Review and monitor case records to ensure accuracy, timeliness, and compliance Track and respond to quality reviews (QA, Management Evaluation, SNAP, ERO, etc.) Identify trends and recommend improvements to policies, procedures, and training...